What is Salesforce Sales Cloud?
The all-new Sales Cloud CRM software allows you to be more efficient, more productive, more everything than ever before as it allows you to close more deals, accelerate productivity, get more leads and make more insightful decisions.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
96 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Salesforce Sales Cloud?
Pros
- Reliable
- Enables Productivity
- Respectful
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Lead Management
Sales Management
Account and Contact Management
Analytics and Reporting
Customer Service Management
Collaboration
Activity and Workflow Management
Marketing Management
Quote Contract and Proposal
Telephony and Call Center Management
Mobile
Vendor Capability Ratings
Breadth of Features
Business Value Created
Quality of Features
Availability and Quality of Training
Ease of Data Integration
Ease of Customization
Ease of Implementation
Product Strategy and Rate of Improvement
Ease of IT Administration
Usability and Intuitiveness
Vendor Support
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Sales Engagement Platforms
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Conversation Intelligence
Translation missing: en.product_page.ratings.score 9.0
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Sales Enablement
Translation missing: en.product_page.ratings.score 8.9
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Lead Management
Translation missing: en.product_page.ratings.score 8.9
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Salesforce Sales Cloud Reviews
Carlos E.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2024
You can optimize sales processes.
Likeliness to Recommend
What differentiates Salesforce Sales Cloud from other similar products?
Salesforce Sales Cloud Enterprise is competitive because: - Sales teams achieve greater efficiency and focus on critical activities through increased productivity, automation, and analytics technologies. - Total accessibility sellers can operate from any location thanks to mobile connectivity and cloud availability. - By consolidating all customer data into a single platform, you can gain a comprehensive understanding of each customer and gain a 360° perspective of them. - Automation of complex procedures, such as approvals and routine operations, which shortens sales cycles and reduces the margin of error.
What is your favorite aspect of this product?
I enjoy Salesforce Sales Cloud Enterprise because: - You can manage all customer data, including contact details, interaction histories, through account and contact management. - Track the development of sales opportunities from identification to deal closure with the help of managing opportunities. - Lead management gathers, classifies and converts leads into sales prospects.
What do you dislike most about this product?
You won't have any problems using Salesforce Sales Cloud Enterprise; It is an incredible tool.
What recommendations would you give to someone considering this product?
I suggest Salesforce Sales Cloud Enterprise because it can be easily tailored to the unique requirements of the business, including reports and workflow.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Mike G.
- Role: Industry Specific Role
- Industry: Insurance
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2024
Easy to use, clear and concise.
Likeliness to Recommend
What differentiates Salesforce Sales Cloud from other similar products?
Salesforce is an industry leader. They are actively listening to feedback and implementing new tools. This would be my key takeaway to other competitors.
What is your favorite aspect of this product?
The entire case open-to-close process is seamless.
What do you dislike most about this product?
theme customizability
What recommendations would you give to someone considering this product?
if you own a business, you need salesforce.
Pros
- Continually Improving Product
- Enables Productivity
- Unique Features
- Security Protects
James B.
- Role: Sales Marketing
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Sep 2024
It has changed the way we function for the better.
Likeliness to Recommend
What differentiates Salesforce Sales Cloud from other similar products?
I think lead management is so much better with this product over our previous product. I started in my industry two decades ago, and to see business evolve to a place where lead management with Salesforce has improved efficiencies in our place of work by a lot has been great. That is what separates them from the rest of the pack for me.
What is your favorite aspect of this product?
Again, I think the lead management part of it is top notch. Communication lapses at my place of work shouldn't happen, even though we live in a communication age, but they do. Lead management does a lot of the speaking for me and others as it makes things clear for anyone privy to that information.
What do you dislike most about this product?
There is nothing I really dislike. Of course, as mentioned, I think we all have our wishlists of things that were better, but nothing here that would resonate or benefit anyone else. It is specific to my location.
What recommendations would you give to someone considering this product?
I would recommend that you take in as much research as possible before making an informed decision, but I stress to you to focus on how it can benefit your business!
Pros
- Unique Features
- Enables Productivity
- Helps Innovate
- Performance Enhancing
