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ProductBoard Inc

Productboard

Composite Score

7.5 /10

CX Score

7.6 /10

36 Reviews Write a Review

What is Productboard?

Productboard helps product managers understand what customers need, prioritize what to build next, and rally everyone around the roadmap. It is a customer-centric product management platform. It's comprehensive, flexible, and built on an open platform to meet the needs of today’s product organizations.

Company Details

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Awards & Recognition

Productboard won the following awards in the Product Management category

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Service Experience
Conflict Resolution

Latest Award, 2026

1 Top Rated Capabilities

2 Top Rated Features

2025

Service Experience

2025

1 Top Rated Capabilities

3 Top Rated Features

2024

0 Top Rated Capabilities

1 Top Rated Features

2023

Service Experience

2023

0 Top Rated Capabilities

2 Top Rated Features

2022

Service Experience
Product Impact

2022

Productboard Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Productboard.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

100 Plan to Renew

75 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Productboard?

2% Negative

4% Neutral

94% Positive

Pros

Acts with Integrity
Effective Service
Reliable
Caring

Feature Ratings

Average 81

Feature Management

Product Management

Idea Management

Release Planning

Visual Roadmap

Strategic Vision

User Needs Management

Backlog Management

ALM Integration

Workflow Management

Social Collaboration

Vendor Capability Ratings

Average 78

Availability and Quality of Training

Ease of Implementation

Product Strategy and Rate of Improvement

Ease of IT Administration

Quality of Features

Breadth of Features

Vendor Support

Business Value Created

Ease of Data Integration

Usability and Intuitiveness

Ease of Customization

Also Featured in...

Idea Management

Score 7.6

View Productboard in this category (opens in a new tab)

Productboard Reviews

David K.

Role: Industry Specific Role
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2021

Great product every PM should have!

Likeliness to Recommend

9 /10

What differentiates Productboard from other similar products?

Easy of use, really easy to adopt this solution within the company

What is your favorite aspect of this product?

Visualizing and sharing roadmaps

What do you dislike most about this product?

Missing some features that would make the use in companies with huge development teams a bit more efficient

What recommendations would you give to someone considering this product?

Don't be afraid to now use all the modules from day one, you can start small (e.g. just backlog management) and start using the other modules later one (e.g. Portal)

Pros

Helps Innovate
Continually Improving Product
Reliable
Trustworthy

Productboard

What is Productboard?

Company Details

Need Assistance?

Awards & Recognition

Productboard Ratings

85 Likeliness to Recommend

100 Plan to Renew

75 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+88 Net Emotional Footprint

How much do users love Productboard?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Feature Management Ability to define distinct features, properties, supporting data and manage the prioritization and implementation status.

Product Management Includes product code, category, and description.

Idea Management Ability to collect, manage, and define ideas prior to inclusion in the backlog.

Release Planning Ability to assign features to a planned or desired release and track details about the release.

Visual Roadmap Ability to manage and display features and/or backlog items into a visual timeline of releases or time periods.

Strategic Vision Ability to define strategic goals or outcomes which can be traces to releases, features, roadmap items, or other work items.

User Needs Management Ability to collect, define, and manage user needs and trace them to features or other work items.

Backlog Management The product owner adds, adjusts, refines, and prioritizes backlog items within the backlog to make sure the most valuable product is delivered to users.

ALM Integration Integrate artifacts across ALM phases such as requirements, analysis, design, development, and testing, either internally or through an API.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Social Collaboration Connects users via social media features such as instant messaging, chats, or comments.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Also Featured in...

Idea Management

Productboard Reviews

David K.

Great product every PM should have!

Likeliness to Recommend

Pros

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Schedule Your Call

Feature Ratings

Feature Management

Product Management

Idea Management

Release Planning

Visual Roadmap

Strategic Vision

User Needs Management

Backlog Management

ALM Integration

Workflow Management

Social Collaboration

Vendor Capability Ratings

Availability and Quality of Training

Ease of Implementation

Product Strategy and Rate of Improvement

Ease of IT Administration

Quality of Features

Breadth of Features

Vendor Support

Business Value Created

Ease of Data Integration

Usability and Intuitiveness

Ease of Customization