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Productboard Logo
Productboard Logo
ProductBoard Inc

Productboard

Composite Score
7.2 /10
CX Score
7.4 /10
Category
Productboard
7.2 /10

What is Productboard?

Productboard helps product managers understand what customers need, prioritize what to build next, and rally everyone around the roadmap. It is a customer-centric product management platform. It's comprehensive, flexible, and built on an open platform to meet the needs of today’s product organizations.

Company Details


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Productboard Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

100 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Productboard?

0% Negative
7% Neutral
93% Positive

Pros

  • Helps Innovate
  • Reliable
  • Unique Features
  • Inspires Innovation

Feature Ratings

Average 88

Add Notes

100

Drag and Drop Prioritization

96

Task Assignment

91

Task Prioritization

90

Task Categorization

88

List Tasks

88

Due Dates

86

Task Status

86

Automated Workflow

86

Task Reporting

86

Add Attachments

86

Vendor Capability Ratings

Average 80

Product Strategy and Rate of Improvement

89

Business Value Created

89

Breadth of Features

83

Usability and Intuitiveness

82

Ease of IT Administration

80

Quality of Features

79

Ease of Implementation

79

Vendor Support

76

Availability and Quality of Training

74

Ease of Data Integration

73

Ease of Customization

65

Productboard Reviews

Maria Andrea S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Drive Product Management with Efficiency

Likeliness to Recommend

9 /10

What differentiates Productboard from other similar products?

Productboard's unique features that distinguish it from similar programs are its ability to capture and organize ideas intuitively, its integration with different project management tools, and its real-time user feedback tracking feature.

What is your favorite aspect of this product?

What I like most is that it allows us to centralize all ideas, user feedback and requirements in one place, which facilitates prioritization and informed decision making, enabling everything from idea capture to release planning and post-release feedback collection.

What do you dislike most about this product?

In simpler environments where less detailed product management is required, the software may be too robust.

What recommendations would you give to someone considering this product?

Productboard is a powerful product management tool that offers significant benefits in terms of efficiency, clarity and collaboration.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Saves Time

.Ravi. M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2026

Customer needs to Product strategy to execution

Likeliness to Recommend

9 /10

What differentiates Productboard from other similar products?

I like the most connection between customer feedback, user needs, prioritization and the road map. Productboard gives a clear visibility, why feature should be built, rather than just listing and managing features. It gives clear visiblity, who requested new feature what is the priority, allows product team to interact share updates to requestor via the board.

What is your favorite aspect of this product?

The ability to connect customer feedbacks, requests and ideas directly to product decision and new feature development, while keeping them aligned with business goal and product vision.

What do you dislike most about this product?

I think there is a room of improvement reporting outcome and managing complex dependencies across multiple teams.

What recommendations would you give to someone considering this product?

Productboard is must to have platform in all product development organizations for more structured, customer-driven approach to product management. It is useful to bring feedback, ideas, prioritization roadmaps into one place, It is important to clearly define all dependencies and configured and in place to get the best value from Productboard platform.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Amr E.

  • Role: C-Level
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

Streamlined Product Management Excellence

Likeliness to Recommend

9 /10

What differentiates Productboard from other similar products?

Productboard stands out from similar products due to its user-friendly interface, customizable workflows, and seamless integration with other tools. Additionally, its AI-powered prioritization helps product managers make data-driven decisions and focus on what matters most. Overall, Productboard is a robust platform that streamlines product management processes and helps teams work more efficiently and effectively.

What is your favorite aspect of this product?

One of the most impressive things about this product is its AI-powered prioritization feature, which helps product managers make informed decisions and focus on what matters. It's a great way to streamline product management processes and make teams more efficient overall.

What do you dislike most about this product?

the pricing of Productboard is relatively high compared to other similar tools in the market

What recommendations would you give to someone considering this product?

When considering which product management tool to use, it's essential to view your product maturity, budget, and team's needs. If your team is already familiar with product management concepts, Productboard could be a great choice, but if you're starting, you might want to consider a more straightforward tool. Remember that Productboard is a paid tool, so the budget should also be a factor in your decision. Additionally, ensure that the features offered by Productboard align with your team's needs.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Efficient Service
  • Effective Service
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