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Productboard Logo
Productboard Logo
ProductBoard Inc

Productboard

Composite Score
7.6 /10
CX Score
7.9 /10
Category
Productboard
7.6 /10

What is Productboard?

Productboard helps product managers understand what customers need, prioritize what to build next, and rally everyone around the roadmap. It is a customer-centric product management platform. It's comprehensive, flexible, and built on an open platform to meet the needs of today’s product organizations.

Company Details


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Awards & Recognition

Productboard won the following awards in the Idea Management category

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Productboard Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Productboard.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

100 Plan to Renew

81 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Productboard?

0% Negative
0% Neutral
100% Positive

Pros

  • Performance Enhancing
  • Enables Productivity
  • Effective Service
  • Inspires Innovation

Feature Ratings

Average 80

Advanced Search and Filtering

87

Idea Scoring / Evaluation

87

Idea Capture

85

Idea Segmentation

82

Notifications

81

Role-Based Access

80

Idea Funnel

80

Application Integration

77

Social Collaboration

76

Dashboards, Analytics and Reporting

76

Data Export and Import

75

Vendor Capability Ratings

Average 78

Ease of Implementation

83

Product Strategy and Rate of Improvement

82

Breadth of Features

81

Quality of Features

79

Ease of IT Administration

78

Ease of Data Integration

77

Usability and Intuitiveness

77

Vendor Support

76

Availability and Quality of Training

75

Business Value Created

75

Ease of Customization

74

Productboard Reviews

Audrey K.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2026

Effective for complex collaboration

Likeliness to Recommend

8 /10

What differentiates Productboard from other similar products?

I used product board to plan research quarterly with product managers and designers, speaking with them to mark currently listed projects for research for the upcoming months. It was unique in that we could all see the projects listed and I could add them to my own board and mark urgency, etc. I would say the most unique part was the way everyone used it for for different and yet collaborative purposes.

What is your favorite aspect of this product?

Because of all the different ways productboard was used by people within the organization, it made it easy to reference, review, and collaborate on listed projects, leading to high organization across different roles.

What do you dislike most about this product?

In the process of tagging things, it was still pretty manual. I recall sometimes once tagging something it would disappear from a board and it would take awhile to find it again, especially if tagging with a certain date.

What recommendations would you give to someone considering this product?

Think about your current collaboration tools and what your needs are. If you need a tool that has multiple functions that lots of people can access and view, consider this one.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Helps Innovate
  • Reliable

Cons

  • Leverages Incumbent Status

Manuel S.

  • Role: Operations
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2026

A Great Tool for Understanding Customer Needs

Likeliness to Recommend

9 /10

What differentiates Productboard from other similar products?

Its much more easy to use and more straightfoward than other apps.

What is your favorite aspect of this product?

How easily the app integrates with other apps and how it consolidates information in a simple way

What do you dislike most about this product?

Exporting data experience could be improved. IT could be more user-friendly.

What recommendations would you give to someone considering this product?

Make the most of productboard's integrations. By connecting it with the other tools you already use, you can automate workflows, save time, and keep all your product information in one place.

Pros

  • Efficient Service
  • Saves Time
  • Helps Innovate
  • Continually Improving Product

.Ravi. M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2024

Strategic Platform for product management

Likeliness to Recommend

9 /10

What differentiates Productboard from other similar products?

As a product manager, I constantly seek data and information from various sources to plan new features for my product. New feature requests can come from customers, CSM teams,, Sales, presales,. Gathering all this information through emails, calls, or messaging tools can be challenging. I have been using Productboard for over a year. Its beauty lies in its ability to keep complete track of all your notes and provides single source of truth of product related plans. You can tag, create custom statuses, and define severities. I can maintain both a personal Feature Board and a Team Feature Board.

What is your favorite aspect of this product?

It offers integration capabilities, allowing my field-facing team or customers to provide feedback or report issues. It provides automations based on keywords, so all relevant topics automatically appear in my Insight Board (assigned to me).

What do you dislike most about this product?

Nothing at all; you can effortlessly begin your journey with Productboard.

What recommendations would you give to someone considering this product?

I would definitely Business and product owner, Productboard provides an interface for all my sources to submit their requests as notes, which are automatically assigned to me (designated users). This makes it easy to track and validate requests, incorporating them into my product planning. Productboard helps me clearly define my product roadmap and make informed decisions. You can create your own custom dashboards and feature broad to achieve your product vision.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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