This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative

Or Call Us:
1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)

OpenText Corporation

Pillr Platform

Composite Score

6.9 /10

CX Score

7.0 /10

16 Reviews Write a Review

What is Pillr Platform?

Pillr goes beyond traditional cybersecurity limits by not only aggregating your security data, but by offering SOC-as-a-Service (SOCaaS) to address the critical gaps left by standard EDR tools. Our approach ensures you're not confined to a specific toolset, enabling a more flexible and effective cyber defense strategy. With Pillr, you benefit from comprehensive monitoring and expert analysis, ensuring a proactive defense against the inevitable threats.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Pillr Platform won the following awards in the Managed Detection & Response category

Filter By

0 Top Rated Capabilities

1 Top Rated Features

2024

0 Top Rated Capabilities

1 Top Rated Features

2023

Pillr Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Pillr Platform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

84 Likeliness to Recommend

1
Since last award

100 Plan to Renew

81 Satisfaction of Cost Relative to Value

2
Since last award

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+79 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Pillr Platform?

6% Negative

19% Neutral

75% Positive

Pros

Respectful
Enables Productivity
Efficient Service
Saves Time

Cons

Under Delivered

Feature Ratings

Average 82

24/7/365 Security Monitoring

100

Use of the MITRE ATT&CK Framework

Real-Time Threat and Anomaly Detection

Threat Intelligence

Incident Management

Automated Threat Hunting

IOC Focus and Management

Prevention

Risk Scoring & Remediation Act

Technology Management

Standardized Playbooks

Vendor Capability Ratings

Average 77

Vendor Support

Ease of Implementation

Business Value Created

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of IT Administration

Quality of Features

Availability and Quality of Training

Usability and Intuitiveness

Breadth of Features

Ease of Customization

Pillr Platform Reviews

Jim P.

Role: Information Technology
Industry: Finance
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2023

Support eventually does resolve tickets

Likeliness to Recommend

9 /10

What differentiates Pillr Platform from other similar products?

Their SOC is very thorough

What is your favorite aspect of this product?

Reporting modules are fairly easy to use

What do you dislike most about this product?

Tech Support and feature requests

What recommendations would you give to someone considering this product?

Be patient, tech support does take quite a while to resolve tickets

Pros

Caring
Continually Improving Product
Enables Productivity
Efficient Service

Cons

Vendor's Interest First
Less Generous
Under Delivered

David G.

Role: C-Level
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2023

Easy to use. Team is awesome. Pricing is great.

Likeliness to Recommend

10 /10

What differentiates Pillr Platform from other similar products?

Its pricing is simple. They really care about their Channel partners.

What is your favorite aspect of this product?

It's ease of use and implementation.

What do you dislike most about this product?

I wish it had a little more access to the data. You really can't do your own threat hunting.

What recommendations would you give to someone considering this product?

Understand your reasons a goals for implementing a SOCaaS. Make sure you put the right people in place to manage it and have a management plan. Nothing is truely set and forget.

Pros

Helps Innovate
Continually Improving Product
Reliable
Trustworthy

Role: Information Technology
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Mar 2023

A Solid, Reliable Product!

Likeliness to Recommend

9 /10

Pros

Continually Improving Product
Performance Enhancing
Enables Productivity
Trustworthy

Latest Research

Pillr Platform

What is Pillr Platform?

Company Details

Need Assistance?

Awards & Recognition

Pillr Platform Ratings

84 Likeliness to Recommend

1 Since last award

100 Plan to Renew

81 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+79 Net Emotional Footprint

How much do users love Pillr Platform?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

24/7/365 Security Monitoring MDR provider should include a team of experienced security analysts monitoring the network 24/7 to identify abnormal activity and mitigate against threats.

Use of the MITRE ATT&CK Framework Threat modeling capabilities and allows for mapping use cases to established TTPs, in order to facilitate rapid incident response.

Real-Time Threat and Anomaly Detection Real-time or near real time threat detection of attacks and anomalous behavior.

Threat Intelligence Security threat intelligence feed integration with ability to update multiple uses and control updating behaviors.

Incident Management Includes incident diagnosis, escalation, investigation, resolution and recovery, and closure.

Automated Threat Hunting Continuous detection and notification of of anomalous or suspicious events and behaviors

IOC Focus and Management Should include a wide variety of IOCs, but is more focused on behaviors and behavioral detection; IOCs are not as simple to manage.

Prevention Offers capable next-gen AV (NGAV) and host protection.

Risk Scoring & Remediation Act Actionable risk mitigation suggestions for each vulnerability discovered.​

Technology Management Continuously manages and monitors systems and technology. Integrates with existing technology.

Standardized Playbooks Standardized playbooks contain procedures, standards, and anticipated results from incident response. Reduces threat dwell time and time to close the event.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Pillr Platform Reviews

Jim P.

Support eventually does resolve tickets

Likeliness to Recommend

Pros

Cons

David G.

Easy to use. Team is awesome. Pricing is great.

Likeliness to Recommend

Pros

A Solid, Reliable Product!

Likeliness to Recommend

Pros

Title

1
Since last award

2
Since last award

Feature Ratings

24/7/365 Security Monitoring

Use of the MITRE ATT&CK Framework

Real-Time Threat and Anomaly Detection

Threat Intelligence

Incident Management

Automated Threat Hunting

IOC Focus and Management

Prevention

Risk Scoring & Remediation Act

Technology Management

Standardized Playbooks

Vendor Capability Ratings

Vendor Support

Ease of Implementation

Business Value Created

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of IT Administration

Quality of Features

Availability and Quality of Training

Usability and Intuitiveness

Breadth of Features

Ease of Customization