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Personio

Personio

Composite Score
6.0 /10
CX Score
5.9 /10
Category
Personio
6.0 /10

What is Personio?

Personio automates and simplifies your HR tasks within a single software so that you have enough time for important HR topics. You benefit from data and processes that are seamlessly integrated with each other.

Company Details


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Personio Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

68 Likeliness to Recommend

85 Plan to Renew

61 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+63 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Personio?

15% Negative
15% Neutral
70% Positive

Pros

  • Reliable
  • Enables Productivity
  • Performance Enhancing
  • Friendly Negotiation

Cons

  • Less Transparent
  • Less Effective Service
  • Less Generous

Feature Ratings

Average 79

Payroll Administration

93

Employee Record

88

Time and Attendance

86

Learning and Development

82

Talent Acquisition

78

Position Management

77

Benefits Administration

75

Talent Management

72

Performance Management

71

Workforce Planning

66

Vendor Capability Ratings

Average 74

Ease of Data Integration

86

Usability and Intuitiveness

81

Business Value Created

75

Availability and Quality of Training

75

Breadth of Features

74

Ease of Implementation

73

Ease of Customization

73

Quality of Features

73

Ease of IT Administration

72

Vendor Support

66

Product Strategy and Rate of Improvement

66

Personio Reviews

Noemi B.

  • Role: Industry Specific Role
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

All-rounded product with a good user experience

Likeliness to Recommend

8 /10

What differentiates Personio from other similar products?

Personio has a great overview and does not lack details when it comes to employee contract information, absences, and all HR-related matters. I like the clean interface and the relatively easy navigation, I feel it is hard to get lost even with the great number of data it can hold.

What is your favorite aspect of this product?

I like the minimal design and the overall feeling of reliability. I can always find what I am searching for without too much hassle.

What do you dislike most about this product?

I am lacking a bit of features that could make my life better as an employee: starter overviews of absences, reminders, notifications...

What recommendations would you give to someone considering this product?

I would recommend this product, it is great to hold complex information about mid-large companies and the end-user interface is pretty effective.

Pros

  • Helps Innovate
  • Effective Service
  • Caring
  • Respectful
  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Aug 2023

Superb HR management platform

Likeliness to Recommend

7 /10

Pros

  • Effective Service
  • Caring
  • Saves Time
  • Reliable

Cons

  • Commodity Features

David H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2023

Vendorfavouring Contract + bad Customer Support

Likeliness to Recommend

1 /10

What differentiates Personio from other similar products?

their marketing

What is your favorite aspect of this product?

functionality

What do you dislike most about this product?

contract + hard-to-reach customer support

What recommendations would you give to someone considering this product?

carefully read the contract and compare to other solutions

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cons

  • Less Efficient Service
  • Less Effective Service
  • Wastes Time
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