What is Paycom?
Paycom helps organizations manage HR and payroll through built-in decisioning logic and full-solution automation. By automating routine decisions and workflows, Paycom helps reduce manual work, streamline processes and improve consistency across HR and payroll. Its single database consolidates HR and payroll data, helping eliminate fragmentation and support accurate, seamless workforce management. Founded in 1998, Paycom serves businesses of all sizes across the U.S. and internationally and is consistently recognized as a leading payroll and HCM software provider.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
96 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Paycom?
Pros
- Security Protects
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Direct Deposit
Time and Attendance
Compensation Management
Payroll Administration
Benefits Calculation
HR Systems Interface
Vacation and Leave Management
Tax Form Preparation
Taxation Deduction
Retirement Plan Tracking
Third Party System Integration
Vendor Capability Ratings
Breadth of Features
Usability and Intuitiveness
Business Value Created
Ease of IT Administration
Ease of Implementation
Quality of Features
Ease of Data Integration
Vendor Support
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
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Paycom Reviews
Kantafu K.
- Role: Operations
- Industry: Finance
- Involvement: End User of Application
Submitted Jun 2023
A Great Human Capital Management Software
Likeliness to Recommend
What differentiates Paycom from other similar products?
Paycom is a great choice in many ways. First, it serves as a great Human Capital management software and also doubles up as. Payroll Solution
What is your favorite aspect of this product?
First, Paycom is highly customisable and easily meets business needs. It's an affordable payroll processing software that is also manageable and easy to use It makes human capital management Easy
What do you dislike most about this product?
It's all good and no dislikes. It's the most effective I have used
What recommendations would you give to someone considering this product?
I highly recommend Paycom for being the very best in human capital management and as a payroll Solution for business.
Pros
- Performance Enhancing
- Enables Productivity
- Unique Features
- Effective Service
Aidan F.
- Role: Consultant
- Industry: Food and Beverage
- Involvement: Initial Implementation
Submitted Apr 2023
Very informative, easy to read breakdowns
Likeliness to Recommend
What differentiates Paycom from other similar products?
Paycom was a lot more intuitive and thorough than other products we've used. The cost saving alone was helpful for our business.
What is your favorite aspect of this product?
We like how the breakdowns are per employee are easy to review which helps our cost analysis greatly for our business
What do you dislike most about this product?
More updates would be nice, perhaps more streamlined elements, but overall can't complain.
What recommendations would you give to someone considering this product?
Contacting the customer service team and asking them what they can offer in certain areas where your current software is creating frustrations.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Saves Time
Justin G.
- Role: Sales Marketing
- Industry: Media
- Involvement: End User of Application
Submitted Mar 2023
It saved our HR team payroll time
Likeliness to Recommend
What differentiates Paycom from other similar products?
Our organization has recently made the switch to Paycom from a previous payroll provider. The implementation staff was fantastic to work with. They paid close attention and were quick to respond. At every time we needed them, they were available to answer our questions and address our issues.
What is your favorite aspect of this product?
The new Paycom representative we were assigned is less helpful than the previous one. So far, this is the only problem we've seen with Paycom. We'd appreciate it if our newly allocated rep were more communicative.
What do you dislike most about this product?
There is a need to increase responsiveness and slow down the implementation process.
What recommendations would you give to someone considering this product?
Paycom excels at providing a centralized location for employees to view their various personal records. It's simple to use, both for employees and administrators. Following up effectively is one area where they can improve.
Pros
- Helps Innovate
- Enables Productivity
- Effective Service
- Saves Time
