What is Paycom?
Paycom helps businesses streamline their employment processes from recruiting to retirement and everything in between. Paycom's Talent Acquisition, Time and Labor Management, Payroll, Talent Management and HR Management systems operate from a single database, eliminating redundant data entry and the integration of multiple systems.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
78 Likeliness to Recommend
100 Plan to Renew
72 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+75 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Paycom?
Pros
- Continually Improving Product
- Efficient Service
- Respectful
- Friendly Negotiation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Driving Record Background Check
Employment Verification
Identity Verification
Criminal Record Check
ATS Integration
Education Verification
Dashboards Reporting
Credit Risk Management
Social Media Background Check
Vendor Capability Ratings
Vendor Support
Business Value Created
Usability and Intuitiveness
Ease of Customization
Ease of Data Integration
Ease of IT Administration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Quality of Features
Breadth of Features
Ease of Implementation
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Paycom Reviews
Kristy H.
- Role: Human Resources
- Industry: Manufacturing
- Involvement: IT Development, Integration, and Administration
Submitted Oct 2026
Honest Paycom Review
Likeliness to Recommend
What differentiates Paycom from other similar products?
The platform - it is one complete platform. The reporting is also ver easy to use.
What is your favorite aspect of this product?
The ease of the employee experience and usage of ESS.
What do you dislike most about this product?
The individual fees in payroll. Specifically, the mailing fees. should be more transparent about those fees and how it is billed. Should enhance that billing and only charge when actually used.
What recommendations would you give to someone considering this product?
Before purchasing Paycom, make sure you understand how the system will work with your actual HR and payroll processes, not just how it performs during a demo. Ask detailed questions, test real-life scenarios, and involve your payroll, HR, benefits, and managers in the evaluation. Understand the level of configuration, support, training, and ongoing administration that will be required before making your decision. Paycom is very user friendly for employees and managers.
Pros
- Respectful
- Helps Innovate
- Continually Improving Product
- Reliable
John R.
- Role: Human Resources
- Industry: Agriculture
- Involvement: End User of Application
Submitted Oct 2026
Moving to Paycom was a great decision.
Likeliness to Recommend
What differentiates Paycom from other similar products?
The fact that Paycom builds all of its programs in-house instead of buying other companies and trying to integrate them makes all the difference in the world. All parts of the program speak to each other seamlessly.
What is your favorite aspect of this product?
Its ease of use and intuitive, integrated platform. .
What do you dislike most about this product?
Setting up courses in learning could be easier and more friendly to use.
What recommendations would you give to someone considering this product?
Do it. Don't think about it, do it. You will not regret your choice!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Dhanasekar J.
- Role: Human Resources
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2024
Overall a great product!
Likeliness to Recommend
What differentiates Paycom from other similar products?
It's automatic reminders, responces makes follow ups easier
What is your favorite aspect of this product?
Easily customisable workflows and automations
What do you dislike most about this product?
It is costly and also the reporting is little difficult
What recommendations would you give to someone considering this product?
One of the go to applications for employee verification but it's a little costly
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Caring