What is Paycom?
Paycom helps organizations manage HR and payroll through built-in decisioning logic and full-solution automation. By automating routine decisions and workflows, Paycom helps reduce manual work, streamline processes and improve consistency across HR and payroll. Its single database consolidates HR and payroll data, helping eliminate fragmentation and support accurate, seamless workforce management. Founded in 1998, Paycom serves businesses of all sizes across the U.S. and internationally and is consistently recognized as a leading payroll and HCM software provider.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
85 Likeliness to Recommend
96 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+88 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Paycom?
Pros
- Security Protects
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Direct Deposit
Time and Attendance
Compensation Management
Payroll Administration
Benefits Calculation
HR Systems Interface
Vacation and Leave Management
Tax Form Preparation
Taxation Deduction
Retirement Plan Tracking
Third Party System Integration
Vendor Capability Ratings
Breadth of Features
Usability and Intuitiveness
Business Value Created
Ease of IT Administration
Ease of Implementation
Quality of Features
Ease of Data Integration
Vendor Support
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
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Paycom Reviews
Jamaal D.
- Role: C-Level
- Industry: Healthcare
- Involvement: End User of Application
Submitted Jun 2021
Paycom streamlines everything!
Likeliness to Recommend
What differentiates Paycom from other similar products?
Paycom HCM is different than most products because just about everything is included whereas most other products have to have separate products for different items. With everything being in one place, it makes most processes run much more smoothly and efficiently.
What is your favorite aspect of this product?
Paycom HCM offers systemwide integration. If you enter or change something in one place, it is updated anywhere else relevant so less data re-entry. Employees also have the ability to make changes on their end which cuts down HR employee's time.
What do you dislike most about this product?
About a year ago I disliked the mobile app user interface, however, I can tell it's been updated making viewing items much easier, so I currently have no complaints! This goes to show they care about client's complaints and concerns and make a change.
What recommendations would you give to someone considering this product?
Any business that has employees would greatly benefit from Paycom. Employees can clock in/out, complete onboarding tasks, enroll in benefits, request PTO, submit reimbursements and view schedules. Managers/HR can update promotions/pay, submit feedback, run reports, view financials, and much more!
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Shrinivas K.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2021
Streamlining employee details
Likeliness to Recommend
What differentiates Paycom from other similar products?
Paycom HCM is efficient in storing the information of the workforce available in the company and also help in performance analysis and during payrolls
What is your favorite aspect of this product?
The user interface is well designed with a simple dashboard which can be used to filter and fetch the details of the employee quickly
What do you dislike most about this product?
The Sync between data backups take time and occur only at regular intervals in a day, if backup is to be restored the intermittent data could be lost
What recommendations would you give to someone considering this product?
A good payroll and HR solution which can seamlessly manage the workforce in an organisation
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
David L.
- Role: Sales Marketing
- Industry: Machinery
- Involvement: End User of Application
Submitted Mar 2021
A simple system but lacking customization
Likeliness to Recommend
What differentiates Paycom from other similar products?
More data entry is required for similar result as a leading competitive brand; it's a bit cumbersome. Adding more clerical time to salaried workers' days is not what was intended.
What is your favorite aspect of this product?
The menu format is clear and friendly
What do you dislike most about this product?
The time entry is slow and cumbersome, and vacation accrual des not work with carry-over vacation days.
What recommendations would you give to someone considering this product?
Try a few programs out from an end user's perspective to be sure your company is making the right long-term cost decision.
Pros
- Security Protects
- Trustworthy
- Caring
- Respectful
Cons
- Less Productive
- Less Efficient Service
- Under Delivered
