This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
+1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)

What is Paycom?

Paycom helps organizations manage HR and payroll through built-in decisioning logic and full-solution automation. By automating routine decisions and workflows, Paycom helps reduce manual work, streamline processes and improve consistency across HR and payroll. Its single database consolidates HR and payroll data, helping eliminate fragmentation and support accurate, seamless workforce management. Founded in 1998, Paycom serves businesses of all sizes across the U.S. and internationally and is consistently recognized as a leading payroll and HCM software provider.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Paycom won the following awards in the Payroll category

Filter By

Paycom Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Paycom.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

96 Plan to Renew

83 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Paycom?

4% Negative
3% Neutral
93% Positive

Pros

  • Security Protects
  • Reliable
  • Performance Enhancing
  • Client Friendly Policies

Feature Ratings

Average 85

Direct Deposit

88

Time and Attendance

88

Compensation Management

88

Payroll Administration

86

Benefits Calculation

86

HR Systems Interface

86

Vacation and Leave Management

85

Tax Form Preparation

83

Taxation Deduction

83

Retirement Plan Tracking

81

Third Party System Integration

80

Vendor Capability Ratings

Average 81

Breadth of Features

83

Usability and Intuitiveness

82

Business Value Created

82

Ease of IT Administration

82

Ease of Implementation

82

Quality of Features

81

Ease of Data Integration

80

Vendor Support

80

Availability and Quality of Training

80

Product Strategy and Rate of Improvement

79

Ease of Customization

77

Paycom Downloads

Paycom Videos

Paycom Reviews

  • Role: Industry Specific Role
  • Industry: Food and Beverage
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Dec 2021

Likeliness to Recommend

9 /10

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Justin M.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2021

Easy to use mobile application

Likeliness to Recommend

10 /10

What differentiates Paycom from other similar products?

All in one solution

What is your favorite aspect of this product?

streamlined time off process

What do you dislike most about this product?

the product works very well

What recommendations would you give to someone considering this product?

consolidated the HR experience

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Caitlynn D.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2021

Easy to navigate for all users!

Likeliness to Recommend

10 /10

What differentiates Paycom from other similar products?

Paycom HCM automates just about all processes as well as integrates with other products which is a unique feature compared to most other products for the price. Through the automated processes we are able to stay up to date and have correct data.

What is your favorite aspect of this product?

The training resources are endless with Paycom which has aided all users. The user interface is beautiful and easy to learn how to use for both HR, management and employees. I love how Paycom is always updating their software and the fact it can be used on multiple platforms and devices.

What do you dislike most about this product?

There is nothing I dislike about Paycom.

What recommendations would you give to someone considering this product?

Paycom is very user friendly, easy to learn, and very innovative so this would be an excellent product for anyone with employees. Employees have access to information relevant and accessible to them, managers can make updates, and HR can automate processes needed on their end. Overall a great product.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Paycom Comparisons

Visit our IT’s Moment: A Technology-First Solution for Uncertain Times Resource Center
Over 100 analysts waiting to take your call right now: +1 (703) 340 1171