What is SurveyMonkey Enterprise?
SurveyMonkey is the world's largest survey company, helping customers collect 2.8 million online survey responses every day. SurveyMonkey has revolutionized the way people give and take feedback, making it accessible, easy and affordable for everyone. Build surveys fast, respond and adapt to trends, and make big decisions confidently. Leverage the power of AI to cut through the noise and uncover meaningful insights quickly.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
97 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SurveyMonkey Enterprise?
Pros
- Reliable
- Enables Productivity
- Efficient Service
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Questionnaire Design/Survey Builder
Templates & Question Library
Multi-Media Support
Data Analysis and Visualization
Mobile Support
Customizable Branding
Role and User Management
Multi-Channel Distribution
Collaboration
Branching and Logic
3rd-Party Integrations
Vendor Capability Ratings
Quality of Features
Usability and Intuitiveness
Ease of Implementation
Vendor Support
Ease of Data Integration
Breadth of Features
Availability and Quality of Training
Business Value Created
Ease of IT Administration
Ease of Customization
Product Strategy and Rate of Improvement
Also Featured in...
SurveyMonkey Enterprise Reviews
Dawn Christine J.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Nov 2023
Easy to use, intuitive results, great cost
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
I've honestly always gravitated toward SurveyMonkey products for all my survey needs.
What is your favorite aspect of this product?
Little install time, builds on intuitiveness, takes seconds to build surveys (especially if you do them a lot!). Loved getting feedback from reps on how to better word survey questions to get the results we were truly after.
What do you dislike most about this product?
Nothing comes to mind
What recommendations would you give to someone considering this product?
Get SurveyMonkey! There's a reason they've been around for so long. Everything you love about the free versions is just that much better.
Pros
- Reliable
- Enables Productivity
- Helps Innovate
- Continually Improving Product
Pam V.
- Role: Operations
- Industry: Communications
- Involvement: Business Leader or Manager
Submitted Oct 2023
Easy to use.
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
Survey Monkey is the easy to use and delivers easy-to-read results of surveys.
What is your favorite aspect of this product?
The downloadable reports set this product apart from others.
What do you dislike most about this product?
I like everything about it.
What recommendations would you give to someone considering this product?
I would definitely try SurveyMonkey if you're looking for a team product that everyone can use.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Joseph S. O.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Jul 2025
"Collect, Analyse, Act".
Likeliness to Recommend
What differentiates SurveyMonkey Enterprise from other similar products?
Below are some of the differences of SurveyMonkey enterprise from other similar products: 1. Advanced analytics and insights 2. Customisable survey template and branding 3. Integration with various third party tools eg HR and CRM system 4. Enhanced security and compliance features etc.
What is your favorite aspect of this product?
Scalability for large-scale surveys and complex projects.
What do you dislike most about this product?
Nothing, I don't dislike anything about the product at the moment.
What recommendations would you give to someone considering this product?
Get it if you need it, because it is worth having. The merits are more so, why not get it.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
