What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Microsoft Teams.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Respectful
- Enables Productivity
- Trustworthy
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Video Conferencing
Screen Share
Audio Conferencing VoIP
File Transfer
Audio Controls
Keyboard Mouse Control
Audio Conferencing Call in Bridge
Facilitator Functions
Application Share
Virtual Whiteboard
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Breadth of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Also Featured in...
Unified Communications as a Service
Translation missing: en.product_page.ratings.score 8.9
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Business Instant Messaging - Enterprise
Translation missing: en.product_page.ratings.score 8.8
View Microsoft Teams in this category (opens in a new tab)
Digital Workplace
Translation missing: en.product_page.ratings.score 8.8
View Microsoft Teams in this category (opens in a new tab)
Microsoft Teams Reviews
Naman ..
- Role: Consultant
- Industry: Media
- Involvement: End User of Application
Submitted Jan 2024
It was nice with good questions
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Integration with windows operating system
What is your favorite aspect of this product?
Speed and stability
What do you dislike most about this product?
non-integration within the Outlook app.
What recommendations would you give to someone considering this product?
Try it as it is just like using Windows OS which most people are already familiar with.
Pros
- Reliable
- Trustworthy
- Fair
- Generous Negotitation
Akhilesh D.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2024
Easy to use and Customizable.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft team provide multiple features like integration other application, and it is very easy to use.
What is your favorite aspect of this product?
Fast and easy to use..
What do you dislike most about this product?
I did not find much about disliking the product..
What recommendations would you give to someone considering this product?
I would like to recommend MS team as it is very fast and cast effective
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Trustworthy
Leigh H.
- Role: Information Technology
- Industry: Education
- Involvement: IT Leader or Manager
Submitted Jan 2024
Fast becoming the market leader.
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
The close integration and interoperation with other applications in the Microsoft 365 suite.
What is your favorite aspect of this product?
Realtime chat with colleagues enables rapid resolution of issues and collaborative opportunities.
What do you dislike most about this product?
With a large organisation, comprising many teams, it can be difficult to keep track of all channels.
What recommendations would you give to someone considering this product?
It is tempting to allow Teams use to grow organically as people discover the features and benefits that it offers. However, this can lead to an unstructured and potentially confusing directory of teams and channels. It is worth spending some time to design naming conventions and implement governance structures which will ultimately lead to a more manageable solution with better user experience.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Cons
- Charges for Enhancements
- Less Efficient Service
- Less Effective Service
