What is Microsoft Teams?
Work together how you want, when you want. Create and collaborate on documents with others and keep everyone organized and up-to-date with shared notebooks.
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
97 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Microsoft Teams?
Pros
- Reliable
- Respectful
- Fair
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Instant Messaging
Calendars
File Sharing Collaboration
Mobile App
Employee Engagement
Task Management
Employee Directory
Document Management
Virtual Offices
Networked Enterprise
Workflow & Approvals
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Breadth of Features
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of Customization
Vendor Support
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Unified Communications as a Service
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Business Instant Messaging - Enterprise
Translation missing: en.product_page.ratings.score 8.8
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Web and Video Conferencing - Enterprise
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Microsoft Teams Reviews
Nitansha B.
- Role: Human Resources
- Industry: Healthcare
- Involvement: End User of Application
Submitted Aug 2025
Best way to communicate with your whole team
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
It’s visual with your profile picture and gives an option to talk with others in the team directly even without selecting a a date and time for a meeting
What is your favorite aspect of this product?
Quick calls
What do you dislike most about this product?
I actually like it a lot
What recommendations would you give to someone considering this product?
Go ahead and buy it, it’s worth it
Pros
- Client's Interest First
- Security Protects
- Helps Innovate
- Continually Improving Product
Niranjan P.
- Role: Information Technology
- Industry: Healthcare
- Involvement: End User of Application
Submitted Aug 2025
Great Product
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
The way it rose to the top beating everyone.
What is your favorite aspect of this product?
One on One Chat and Group chats
What do you dislike most about this product?
Too many features releasing frequently. Should focus on stability.
What recommendations would you give to someone considering this product?
A great product, great value for money.
Pros
- Saves Time
- Security Protects
- Continually Improving Product
- Performance Enhancing
Arshad N.
- Role: Information Technology
- Industry: Banking
- Involvement: End User of Application
Submitted Jul 2025
Teams Helpful for Building and Maintaining a Team
Likeliness to Recommend
What differentiates Microsoft Teams from other similar products?
Microsoft Teams is the best ever used application for conducting team meeting and maintaining and accessing shared files and other team member can work simultaneously. Teams allowing us to maintaining a sharepoint and seperately team can access who ever part of that team.its very helpful for documentation purpose and we dont need to rely upon any other application for that and its sharepoint intergrated already.scheduling the meeting is very much easy and we can see other team member calendar also.
What is your favorite aspect of this product?
Its very fast and easy to use even though its beginner. meeting scheduling is pretty easy and we can see other team member calendar to understand when He will available.
What do you dislike most about this product?
sometimes the Teams taking more system resources and will slowdown. Its sometimes crashing.
What recommendations would you give to someone considering this product?
If someone looking for professional application which your team can communicate each other improve the productivity go for it.
Pros
- Continually Improving Product
- Trustworthy
- Efficient Service
- Effective Service
