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GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

95 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

2% Negative
3% Neutral
95% Positive

Pros

  • Acts with Integrity
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 86

Audio Conferencing VoIP

87

Video Conferencing

86

Instant Messaging

86

Audio Controls

86

File Transfer

85

Facilitator Functions

85

Screen Share

85

Keyboard Mouse Control

85

Audio Conferencing Call in Bridge

85

Virtual Whiteboard

84

Application Share

83

Vendor Capability Ratings

Average 84

Quality of Features

86

Ease of Implementation

86

Business Value Created

85

Ease of Data Integration

85

Breadth of Features

84

Ease of Customization

84

Ease of IT Administration

84

Availability and Quality of Training

84

Product Strategy and Rate of Improvement

84

Usability and Intuitiveness

83

Vendor Support

83

GoTo Meeting Reviews

caroline B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Great software and very reliable for business.

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

The features offered by GoToMeeting are stellar. GoToMeeting works on all platforms. The support is 24/7. Integrates with third-party platforms like Google Calendar.

What is your favorite aspect of this product?

The smart assistant comes in handy. Allows a large number of attendees on every plan. The cloud recording is unlimited. The audio conference calls are very helpful for communication with customers. The video calls are HD for when we want to do face-to-face calls. The smart assistant is able to transcribe conversations automatically.

What do you dislike most about this product?

There is no built-in file-sharing system.

What recommendations would you give to someone considering this product?

GoToMeeting is helping us to have interactions with our clients in a productive way, it offers Voice, call management, contact center, and video conferencing. The platform is easy to use and has a lot of features that make the communication process seamless. I highly recommend GoToMeeting.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

John M.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

A professional Video conferencing solution.

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting enahnce ease of conducting simple online meeting session compared to it's alternatives. It's less expensive compared to it's alternatives. It's simple to access GoToMeeting from multiple devices.

What is your favorite aspect of this product?

GoToMeeting enahnce ease to make both voice and video calls. It's simple to send instant messages with GoToMeeting. It's simple to implement and get started with GoToMeeting. Enables ease to share my desktop screen with my remote clients. It's simple to record screen sharing session with GoToMeeting.

What do you dislike most about this product?

GoToMeeting depends a lot on stable internet connectivity since it's a Voice over Internet Protocol (VoIP) solution.

What recommendations would you give to someone considering this product?

I'm delighted to use GoToMeeting to conduct simple online meeting and video conferencing thus it's a must to have.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Regina-Onica Y.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

High-Quality Meetings Application

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting is easy to use and understand. It is a user-friendly application that does not require installation on your local computer or laptop. You can use it by entering its URL and providing all credentials. We enjoy its HD video calls and excellent sound quality, among other meeting solutions.

What is your favorite aspect of this product?

Any device, including PCs, cellphones, and tablets, can use GoToMeeting. Because the clients and workers may join meetings through their simple browser, or we can send them a link, it takes less time than alternative apps. Meetings with GoToMeeting are secure because participants can only join by entering the URL or invitation code. We can also issue a password to enter the meeting room, which guests must enter.

What do you dislike most about this product?

Several complications arose during the meeting's hosting. While hosting the screen, you could view many tabs but couldn't manipulate them. Those tabs are blocking the view of the screen during screen sharing. As a result, if the screen is shared, you won't be able to host correctly. Many unneeded tabs appear to be present in the dashboard.

What recommendations would you give to someone considering this product?

We highly recommend it to organizations with trouble meeting in a remote location because it is the only tool that can help anyone host meetings anytime and anywhere without any security issues. After all, only authorized users can join discussions via various methods, such as via a link. It also has a fantastic waiting room feature, allowing anyone to admit only user access easily.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Caring

Most Popular GoTo Meeting Comparisons

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