
What is Google Forms?
Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceGoogle Forms Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Google Forms.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Forms?
Pros
- Reliable
- Trustworthy
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility
Data Analysis and Survey Function
Security
State Transformation
Drag and Drop Design
Workflow Automation
Version Management
Field Configuration and Customization
Electronic Signatures
APIs and Integration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Quality of Features
Ease of Customization
Availability and Quality of Training
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Google Forms Reviews

Gavin M.
- Role: Consultant
- Industry: Consulting
- Involvement: Business Leader or Manager
Submitted Mar 2023
Great product. Very easy to use.
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Ease of use. Strong analytics.
What is your favorite aspect of this product?
Very easy to setup and reach out to people.
What do you dislike most about this product?
Nothing. It’s a good product.
What recommendations would you give to someone considering this product?
It’s works really well with other Google and Microsoft products. Good level of integration.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing

Sergio M.
- Role: Information Technology
- Industry: Healthcare
- Involvement: Business Leader or Manager
Submitted Mar 2023
Simple use, easy maintenance of forms
Likeliness to Recommend
What differentiates Google Forms from other similar products?
The cost to start an implementation is nothing
What is your favorite aspect of this product?
The price since it is free
What do you dislike most about this product?
Nothing, does its job
What recommendations would you give to someone considering this product?
If it is necessary to work with work teams, I recommend acquiring a paid package of licenses
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity

Ricardo P.
- Role: Sales Marketing
- Industry: Insurance
- Involvement: IT Leader or Manager
Submitted Mar 2023
The best solution for surveys.
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Unlike other products, this is unique because it is very easy to create surveys, in addition to being very easy to edit them if the case should occur.
What is your favorite aspect of this product?
What I like the most about this tool is that it has an excellent way of synthesizing the results, in addition to the fact that it is also very intuitive when creating the forms and it has a very wide variety of templates that can be used and can even be personalized.
What do you dislike most about this product?
Since I have been using it, I have not found any fault with this tool, but I can say that it is at the top of the best tools for creating surveys.
What recommendations would you give to someone considering this product?
One of the many reasons why we can recommend this tool is because it has integration with multiple processes as well as applications, and another thing that makes us recommend it is that it can be used for multiple purposes.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Efficient Service