
What is Google Forms?
Create custom forms for surveys and questionnaires at no extra cost. Gather everything in a spreadsheet and analyze data right in Google Sheets.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
98 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Forms?
Pros
- Reliable
- Trustworthy
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobility
Data Analysis and Survey Function
Security
State Transformation
Drag and Drop Design
Workflow Automation
Version Management
Field Configuration and Customization
Electronic Signatures
APIs and Integration
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Quality of Features
Ease of Customization
Availability and Quality of Training
Breadth of Features
Vendor Support
Product Strategy and Rate of Improvement
Also Featured in...
Google Forms Reviews
Vaibhav M.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2024
Free to use and accepts more responses
Likeliness to Recommend
What differentiates Google Forms from other similar products?
The tool is easy to use and does not require any subscription to use this tool. Also, Google forms are secure to use where every response and surveys can only be accessed with a password and with admin access
What is your favorite aspect of this product?
I like the integration of this tool with other tools like Live chat tool where we are able to send automatic survey collection link when the chat is closed this is saving me time sending survey link to clients.
What do you dislike most about this product?
I have not seen any issue with the tool and I am very happy with every feature of the tool, However, it is hard to create export visual and graphical data from Google forms
What recommendations would you give to someone considering this product?
Yes, I would recommend this tool reason that it is free to use
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Inspires Innovation
Akhilesh S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2024
Accurate and free to use to collect data and polls
Likeliness to Recommend
What differentiates Google Forms from other similar products?
The tool provides real-time information and data analytics in charts from responses of the reached clients, can easily be exported to Google sheets for review and comes at no extra cost compared to other tools
What is your favorite aspect of this product?
I like the embedding option of the survey forms where you can embed the forms on the website using the generated HTML code and this makes it easy and faster to collect feedback from clients or you can share through the link, on top, the tool comes with a lot of editing and customization options
What do you dislike most about this product?
Questions cannot be arranged in order where often during form making and survey creations, questions appear in order and when you set the form live, you realize some questions are not in order. Also they do not support uploading of larger files through the forms which makes it hard for one to collect vide feedback especially when the video is longer
What recommendations would you give to someone considering this product?
Yes, I would recommend this tool for anyone looking to collect feedback
Pros
- Helps Innovate
- Performance Enhancing
- Inspires Innovation
- Respectful

Glory M.
- Role: Operations
- Industry: Banking
- Involvement: End User of Application
Submitted Apr 2024
Fantastic eforms software
Likeliness to Recommend
What differentiates Google Forms from other similar products?
Easy to share
What is your favorite aspect of this product?
Portfolio management
What do you dislike most about this product?
More features can be added
What recommendations would you give to someone considering this product?
Highly recommended eforms software
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Effective Service