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Google Analytics Logo Award Winner Product Badge
Google Analytics Logo Award Winner Product Badge
Google

Google Analytics

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Analytics
8.9 /10

What is Google Analytics?

Google Analytics is a platform that collects data from your websites and apps to create reports that provide insights into your business. It is the go-to platform for millions of website and app owners seeking to gain a deeper understanding of their website and app performance. With Google Analytics, you can fine-tune your digital strategy, optimize your campaigns, and take your online presence to new heights, and get a complete understanding of your customers across devices and platforms. Google Analytics gives you the tools, free of charge, to understand the customer journey and improve marketing ROI.

Company Details


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Awards & Recognition

Google Analytics won the following awards in the Website Analytics category

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Google Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

1
Since last award

89 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Analytics?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Helps Innovate

Feature Ratings

Average 84

Audience Segmentation

86

Conversion Analysis

86

Audience Demographics

85

Paid Search Integration

85

Device and Browser Analytics

85

Customer Value Analysis

85

Search Engine Optimization

85

Data Visualization

84

Social Media Analytics

83

Customer Journey Modelling

82

API Framework

81

Vendor Capability Ratings

Average 83

Business Value Created

87

Breadth of Features

85

Ease of Implementation

85

Quality of Features

84

Ease of Data Integration

84

Product Strategy and Rate of Improvement

82

Ease of IT Administration

82

Availability and Quality of Training

82

Ease of Customization

82

Usability and Intuitiveness

81

Vendor Support

77

Google Analytics Reviews

Hanna C.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

"Reliable tool for tracking engagement."

Likeliness to Recommend

10 /10

What differentiates Google Analytics from other similar products?

The user friendly interface simplifies complex data, empowering users to track key metrics, user behavior, and conversion rates effectively.

What do you dislike most about this product?

Limited ability to analyze specific segments.

What recommendations would you give to someone considering this product?

It has been a great tool for our organization to solidify their online presence, we use the tool not just for website analytics but also for running marketing campaigns.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Vishal S.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

It’s best for website traffic’s at low cost

Likeliness to Recommend

9 /10

What differentiates Google Analytics from other similar products?

It’s brand and capability for increase traffic and user experience

What is your favorite aspect of this product?

Cost is competitive and helps increase business portfolios

What do you dislike most about this product?

No dislikes but user tracking should be there but keeping users privacy it is okay.

What recommendations would you give to someone considering this product?

Highly recommend to website owner to increase customer base.

Pros

  • Enables Productivity
  • Effective Service
  • Saves Time
  • Client Friendly Policies

Khushi A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Google Analytics for Data Optimization

Likeliness to Recommend

10 /10

What differentiates Google Analytics from other similar products?

Google Analytics helps us understand and improve our online presence by bringing together data from different channels. This lets us see how well our marketing campaigns are performing, identify what we're doing well and where we need to improve, and make data-driven decisions to keep getting better. Google Analytics also gives us detailed information about different groups of users, helping us understand and target them more effectively. This helps us optimize our marketing, personalize user experiences, and get more people to engage with our business.

What is your favorite aspect of this product?

We use Google Analytics to help us make data-driven decisions. It provides reports that help us understand how we're doing online. We're able to look closely at the data, find patterns and trends, and use that information to make better decisions. It's been a valuable tool for improving our strategies and making our website better.

What do you dislike most about this product?

Google Analytics is a powerful tool that can help you understand your data. However, it may take some time to learn how to use it. The platform has many features, and it can be challenging to navigate them all, especially if you are new to data analytics. But with some exploration and effort, you can make the most of this valuable tool.

What recommendations would you give to someone considering this product?

Google Analytics is a tool that can help you improve your website by giving you valuable insights. But it's important to remember that it's not a quick fix - you need to have clear goals, put in effort, and regularly analyze the data. If you're willing to invest the time and resources, Google Analytics can significantly change the game for your website.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Google Analytics Comparisons

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