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Google Analytics Logo Award Winner Product Badge
Google Analytics Logo Award Winner Product Badge
Google

Google Analytics

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Analytics
8.9 /10

What is Google Analytics?

Google Analytics is a platform that collects data from your websites and apps to create reports that provide insights into your business. It is the go-to platform for millions of website and app owners seeking to gain a deeper understanding of their website and app performance. With Google Analytics, you can fine-tune your digital strategy, optimize your campaigns, and take your online presence to new heights, and get a complete understanding of your customers across devices and platforms. Google Analytics gives you the tools, free of charge, to understand the customer journey and improve marketing ROI.

Company Details


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Awards & Recognition

Google Analytics won the following awards in the Website Analytics category

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Google Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

1
Since last award

89 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Analytics?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Helps Innovate

Feature Ratings

Average 84

Audience Segmentation

86

Conversion Analysis

86

Audience Demographics

85

Paid Search Integration

85

Device and Browser Analytics

85

Customer Value Analysis

85

Search Engine Optimization

85

Data Visualization

84

Social Media Analytics

83

Customer Journey Modelling

82

API Framework

81

Vendor Capability Ratings

Average 83

Business Value Created

87

Breadth of Features

85

Ease of Implementation

85

Quality of Features

84

Ease of Data Integration

84

Product Strategy and Rate of Improvement

82

Ease of IT Administration

82

Availability and Quality of Training

82

Ease of Customization

82

Usability and Intuitiveness

81

Vendor Support

77

Google Analytics Reviews

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Feb 2024

Easy to use but hard to implement

Likeliness to Recommend

8 /10

Pros

  • Altruistic
  • Respectful
  • Acts with Integrity
  • Helps Innovate

Cons

  • Less Effective Service
  • Less Efficient Service

Adam S.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2024

Market leader app with zero to none realternatives

Likeliness to Recommend

10 /10

What differentiates Google Analytics from other similar products?

Since Google is the market leader in the website browsing (Chrome and Google Search), they know a lot about their users. When you implement Google Analytics in your website, you will also get to know about these users, their preferences, behaviors, shopping or interests. No other product has this amount of information about the users.

What is your favorite aspect of this product?

The absolute vast amount of features in this product. There is almost no metric that you can't measure with this tool. Everything you need to know about your users, their behavior can be analyzed.

What do you dislike most about this product?

There is a steep learning curve when starting with this product. Implementation is easy, but the first hand look at the product might be confusing for first time users, or users not familiar with website analytical tools. Creating dashboards is more feature-rich than before, but also more complicated.

What recommendations would you give to someone considering this product?

Choosing Google Analytics as your main website analytical tool is a no brainer due to its rich variety of features and integration with other Google services for webmasters, such as Google Search Console.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

SHAILY A.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Amazing & user-friendly product,

Likeliness to Recommend

10 /10

What differentiates Google Analytics from other similar products?

Everyday is new innovation for you when you use Google Analytics. Import all the things very easily on excel sheet, you dont need to create it manually. Google Analytics is your go-to-source while tracking for website traffic.

What is your favorite aspect of this product?

My favorite aspect is the more I use the more that more details I get. Its all depends on your research. Google Analytics allows you to dig more to get the data/details what you're searching for.

What do you dislike most about this product?

As if now, I don't have anything to dislike about this, I keep on learning new things everyday

What recommendations would you give to someone considering this product?

Definitely go for it, you will be amazed by its results. It's so convenient and efficient that you will love to start your day with Google Analytics rather than share market sometimes. Highly recommended.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

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