What is Google Analytics?
Google Analytics is a platform that collects data from your websites and apps to create reports that provide insights into your business. It is the go-to platform for millions of website and app owners seeking to gain a deeper understanding of their website and app performance. With Google Analytics, you can fine-tune your digital strategy, optimize your campaigns, and take your online presence to new heights, and get a complete understanding of your customers across devices and platforms. Google Analytics gives you the tools, free of charge, to understand the customer journey and improve marketing ROI.
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
98 Plan to Renew
1
Since last award
89 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Google Analytics?
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Audience Segmentation
Conversion Analysis
Audience Demographics
Paid Search Integration
Device and Browser Analytics
Customer Value Analysis
Search Engine Optimization
Data Visualization
Social Media Analytics
Customer Journey Modelling
API Framework
Vendor Capability Ratings
Business Value Created
Breadth of Features
Ease of Implementation
Quality of Features
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of IT Administration
Availability and Quality of Training
Ease of Customization
Usability and Intuitiveness
Vendor Support
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Google Analytics Reviews
KENNETH A.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted May 2025
My Honest Review on Google Analytics
Likeliness to Recommend
What differentiates Google Analytics from other similar products?
Its simplicity in data visualization and report, its well vast and contains all that's is required for everyday use
What is your favorite aspect of this product?
Its data visualization and representation
What do you dislike most about this product?
Nothing really for none. I am quite satisfied with the services
What recommendations would you give to someone considering this product?
Have fun and enjoy the product to its fullest
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Gabriela L.
- Role: Industry Specific Role
- Industry: Utilities
- Involvement: End User of Application
Submitted May 2025
The Gold standard for web analytics
Likeliness to Recommend
What differentiates Google Analytics from other similar products?
Google Analytics stands out for providing real-time tracking with high reliability.
What is your favorite aspect of this product?
I like the real-time insights we get from it, as they help us make better decisions for our strategies.
What do you dislike most about this product?
Limited options for customer service.
What recommendations would you give to someone considering this product?
If you have decided to use Google Analytics for your web works, then I recommend keeping your tracking codes updated.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Amir H.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted May 2025
accessible for all users
Likeliness to Recommend
What differentiates Google Analytics from other similar products?
google analytics’ tutorials top looker, with guides that welcome beginners. it’s my tool for universal data access.
What is your favorite aspect of this product?
the help center’s step-by-step videos walk me through setup, easing onboarding. i can share simplified dashboards with non-techy teammates. the mobile app’s clean design works for all devices.
What do you dislike most about this product?
the interface’s complexity still daunts some users, even with guides.
What recommendations would you give to someone considering this product?
for diverse teams, google analytics’ resources open doors.
Pros
- Helps Innovate
- Reliable
- Trustworthy
- Unique Features
Cons
- Less Productive
