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Google Analytics Logo Award Winner Product Badge
Google Analytics Logo Award Winner Product Badge
Google

Google Analytics

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Analytics
8.9 /10

What is Google Analytics?

Google Analytics is a platform that collects data from your websites and apps to create reports that provide insights into your business. It is the go-to platform for millions of website and app owners seeking to gain a deeper understanding of their website and app performance. With Google Analytics, you can fine-tune your digital strategy, optimize your campaigns, and take your online presence to new heights, and get a complete understanding of your customers across devices and platforms. Google Analytics gives you the tools, free of charge, to understand the customer journey and improve marketing ROI.

Company Details


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Awards & Recognition

Google Analytics won the following awards in the Website Analytics category

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Google Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

1
Since last award

89 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Analytics?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Helps Innovate

Feature Ratings

Average 84

Audience Segmentation

86

Conversion Analysis

86

Audience Demographics

85

Paid Search Integration

85

Device and Browser Analytics

85

Customer Value Analysis

85

Search Engine Optimization

85

Data Visualization

84

Social Media Analytics

83

Customer Journey Modelling

82

API Framework

81

Vendor Capability Ratings

Average 83

Business Value Created

87

Breadth of Features

85

Ease of Implementation

85

Quality of Features

84

Ease of Data Integration

84

Product Strategy and Rate of Improvement

82

Ease of IT Administration

82

Availability and Quality of Training

82

Ease of Customization

82

Usability and Intuitiveness

81

Vendor Support

77

Google Analytics Reviews

Mihir M.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2023

The best analytics tool for Websites

Likeliness to Recommend

8 /10

What differentiates Google Analytics from other similar products?

Google Analytics provides in-depth web and app analytics, integrating seamlessly with Google's ecosystem.

What is your favorite aspect of this product?

The accuracy of capturing the data points and the user journey is one of the best and reliable ones.

What do you dislike most about this product?

We expected even more features and volumes under free feature, the paid version is very costly for startups

What recommendations would you give to someone considering this product?

Just make sure that google analytics is integrated following the best practices to make the best use of it.

Pros

  • Reliable
  • Enables Productivity
  • Unique Features
  • Helps Innovate

Cons

  • Less Generous

Ankit S.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2023

Analytics is the mandatory tool to have

Likeliness to Recommend

10 /10

What differentiates Google Analytics from other similar products?

Google analytics is the most widely accepted tool that's available for integrations in other tools

What is your favorite aspect of this product?

The ease of integration is the most favourite aspect of google analytics, also the integration of GA4 + Firebase is outstanding

What do you dislike most about this product?

The cost is a bit high

What recommendations would you give to someone considering this product?

Website analytics is the must have tool for website analytics

Pros

  • Saves Time
  • Helps Innovate
  • Reliable
  • Efficient Service

Dnyanoba M.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

Perfect web analytics tool

Likeliness to Recommend

9 /10

What differentiates Google Analytics from other similar products?

Cost of implementation, and ease of use and the main features which makes it good to have.

What is your favorite aspect of this product?

It covers all the basics of web analytics and we can check the demographics of users also.

What recommendations would you give to someone considering this product?

I would really recommend this software for all types of web analytics and related works. It is easy to implement and cost effective as well.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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