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Google Analytics Logo Award Winner Product Badge
Google Analytics Logo Award Winner Product Badge
Google

Google Analytics

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Analytics
8.9 /10

What is Google Analytics?

Google Analytics is a platform that collects data from your websites and apps to create reports that provide insights into your business. It is the go-to platform for millions of website and app owners seeking to gain a deeper understanding of their website and app performance. With Google Analytics, you can fine-tune your digital strategy, optimize your campaigns, and take your online presence to new heights, and get a complete understanding of your customers across devices and platforms. Google Analytics gives you the tools, free of charge, to understand the customer journey and improve marketing ROI.

Company Details


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Awards & Recognition

Google Analytics won the following awards in the Website Analytics category

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Google Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

1
Since last award

89 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Analytics?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Helps Innovate

Feature Ratings

Average 84

Audience Segmentation

86

Conversion Analysis

86

Audience Demographics

85

Paid Search Integration

85

Device and Browser Analytics

85

Customer Value Analysis

85

Search Engine Optimization

85

Data Visualization

84

Social Media Analytics

83

Customer Journey Modelling

82

API Framework

81

Vendor Capability Ratings

Average 83

Business Value Created

87

Breadth of Features

85

Ease of Implementation

85

Quality of Features

84

Ease of Data Integration

84

Product Strategy and Rate of Improvement

82

Ease of IT Administration

82

Availability and Quality of Training

82

Ease of Customization

82

Usability and Intuitiveness

81

Vendor Support

77

Google Analytics Reviews

Priyadarshi U.

  • Role: Consultant
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Heart of the Digital Marketing Initiatives

Likeliness to Recommend

10 /10

What differentiates Google Analytics from other similar products?

Google Analytics stands out for its robust features, seamless integration with other Google services, and widespread adoption, making it a comprehensive and widely trusted platform for website and app analytics.

What is your favorite aspect of this product?

Its User-Friendly Interface

What do you dislike most about this product?

Learning curve is a bit challenging

What recommendations would you give to someone considering this product?

Certainly! Here are some brief recommendations for someone considering Google Analytics: 1. Define clear objectives. 2. Utilize available resources for learning. 3. Start with basic metrics. 4. Customize reports and settings. 5. Stay updated on new features. 6. Integrate with other tools. 7. Experiment and iterate. 8. Ensure compliance with data privacy regulations.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Alexis P.

  • Role: Information Technology
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2024

Google Analytics Is Easy to Understand

Likeliness to Recommend

10 /10

What differentiates Google Analytics from other similar products?

The features of Google Analytics are so impressive. More so, I will choose it over and over again due to its accuracy. It as been a great and reliable tool.

What is your favorite aspect of this product?

I like how effective and accurate the features of Google Analytics have been. Moreover, Google Analytics is an affordable web analytics software.

What do you dislike most about this product?

No dislikes for Google Analytics. Google Analytics is the best.

What recommendations would you give to someone considering this product?

Google Analytics is so amazing. i highly recommend it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Shiva R.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

Free and Easy to use tool

Likeliness to Recommend

9 /10

What differentiates Google Analytics from other similar products?

Google Analytics is an unique platform from where you can check how your ads performed and also you can add heatmap integration to drilldown your website clicks

What is your favorite aspect of this product?

It's has multiple options to visualize data and provides more granular reporting which will be very helpful for marketers to build their customer journeys

What do you dislike most about this product?

Nothing much

What recommendations would you give to someone considering this product?

Someone who has started a business wants to know more insights about their audience can leverage this tool for free

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Inspires Innovation

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