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Google Analytics Logo Award Winner Product Badge
Google Analytics Logo Award Winner Product Badge
Google

Google Analytics

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Analytics
8.9 /10

What is Google Analytics?

Google Analytics is a platform that collects data from your websites and apps to create reports that provide insights into your business. It is the go-to platform for millions of website and app owners seeking to gain a deeper understanding of their website and app performance. With Google Analytics, you can fine-tune your digital strategy, optimize your campaigns, and take your online presence to new heights, and get a complete understanding of your customers across devices and platforms. Google Analytics gives you the tools, free of charge, to understand the customer journey and improve marketing ROI.

Company Details


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Awards & Recognition

Google Analytics won the following awards in the Website Analytics category

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Google Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

1
Since last award

89 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Analytics?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Helps Innovate

Feature Ratings

Average 84

Audience Segmentation

86

Conversion Analysis

86

Audience Demographics

85

Paid Search Integration

85

Device and Browser Analytics

85

Customer Value Analysis

85

Search Engine Optimization

85

Data Visualization

84

Social Media Analytics

83

Customer Journey Modelling

82

API Framework

81

Vendor Capability Ratings

Average 83

Business Value Created

87

Breadth of Features

85

Ease of Implementation

85

Quality of Features

84

Ease of Data Integration

84

Product Strategy and Rate of Improvement

82

Ease of IT Administration

82

Availability and Quality of Training

82

Ease of Customization

82

Usability and Intuitiveness

81

Vendor Support

77

Google Analytics Reviews

Yunus Emre T.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2024

It is easy to connect to the websites.

Likeliness to Recommend

8 /10

What differentiates Google Analytics from other similar products?

The detailed and simple presentation

What is your favorite aspect of this product?

The data accuracy

What do you dislike most about this product?

More different kinds of presentations could exist

What recommendations would you give to someone considering this product?

I would strongly recommend to use it for detailed analysis.

Pros

  • Helps Innovate
  • Reliable
  • Trustworthy
  • Unique Features

Priyanka s.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2024

Very easy to use

Likeliness to Recommend

10 /10

What differentiates Google Analytics from other similar products?

It is helpful in analyzing website traffic sources.

What is your favorite aspect of this product?

Demographics, Traffic Sources, Leads Details

What do you dislike most about this product?

Everything is fine in this tool

What recommendations would you give to someone considering this product?

I will highly recommend this software to analyze website traffic

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Piyush S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2024

Website analysis Tool

Likeliness to Recommend

8 /10

What differentiates Google Analytics from other similar products?

Google Analytics stands out with its comprehensive set of features for analyzing website traffic and user behavior, providing valuable insights that drive informed decision-making. Its user-friendly interface and integration with other Google tools make it a preferred choice for businesses of all sizes seeking to optimize their online presence and marketing efforts.

What is your favorite aspect of this product?

My favorite aspect of Google Analytics is its versatility and depth of insights. Over the past five years of using it, I've come to rely on its ability to provide detailed data on various aspects of website traffic, from demographics to user behavior. Plus, the fact that it's free makes it even more valuable for businesses like mine.

What do you dislike most about this product?

Limited or delayed customer support. It takes time to understand it properly.

What recommendations would you give to someone considering this product?

If you're considering Google Analytics, my recommendation would be to invest time in learning its various features and functionalities. Take advantage of tutorials and online resources to maximize its potential for your business. Additionally, regularly review and analyze your data to make informed decisions and optimize your online presence.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Unique Features
  • Effective Service

Most Popular Google Analytics Comparisons

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