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Google Analytics Logo Award Winner Product Badge
Google Analytics Logo Award Winner Product Badge
Google

Google Analytics

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Analytics
8.9 /10

What is Google Analytics?

Google Analytics is a platform that collects data from your websites and apps to create reports that provide insights into your business. It is the go-to platform for millions of website and app owners seeking to gain a deeper understanding of their website and app performance. With Google Analytics, you can fine-tune your digital strategy, optimize your campaigns, and take your online presence to new heights, and get a complete understanding of your customers across devices and platforms. Google Analytics gives you the tools, free of charge, to understand the customer journey and improve marketing ROI.

Company Details


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Awards & Recognition

Google Analytics won the following awards in the Website Analytics category

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Google Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

1
Since last award

89 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Analytics?

1% Negative
5% Neutral
94% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Helps Innovate

Feature Ratings

Average 84

Audience Segmentation

86

Conversion Analysis

86

Audience Demographics

85

Paid Search Integration

85

Device and Browser Analytics

85

Customer Value Analysis

85

Search Engine Optimization

85

Data Visualization

84

Social Media Analytics

83

Customer Journey Modelling

82

API Framework

81

Vendor Capability Ratings

Average 83

Business Value Created

87

Breadth of Features

85

Ease of Implementation

84

Quality of Features

84

Ease of Data Integration

84

Product Strategy and Rate of Improvement

82

Ease of IT Administration

82

Availability and Quality of Training

82

Ease of Customization

82

Usability and Intuitiveness

81

Vendor Support

77

Google Analytics Reviews

  • Role: Sales Marketing
  • Industry: Insurance
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Aug 2024

Bring back the functionality of UA!

Likeliness to Recommend

7 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Unique Features

Cons

  • Less Performance Enhancing
  • Less Productive
  • Less Efficient Service

Rishabh P.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2024

Accurate data reporting for marketing campaigns!

Likeliness to Recommend

7 /10

What differentiates Google Analytics from other similar products?

The most amazing part is that its product of google and the analytics data reports we get from web sights through google tag is very very useful for us. The new update of google analytics has live tracking which is totally impressive and helpful at the same time. We use it for customizing our campaigns for best return on investments.

What is your favorite aspect of this product?

I really like how easy to integrate with website it is and all instructions are easily available on the manual for smooth setup. It is also easy to teach new interns as well .

What do you dislike most about this product?

No dislike from my side, within my usage time i have faced no issue with the platform.

What recommendations would you give to someone considering this product?

It would be best to use gtm with google analytics for best output.

Pros

  • Helps Innovate
  • Enables Productivity
  • Effective Service
  • Respectful

Shubham S.

  • Role: Sales Marketing
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2024

Best Website Analytics Platform!

Likeliness to Recommend

10 /10

What differentiates Google Analytics from other similar products?

Excellent platform to effectively track and analyze website traffic. The best part about the platform is diving deep into the user behavior of website visitors. It generates insights such as user drop off points, bounce rate and detailed info about their device among few of many excellent capabilities. Indeed an exceptional analytics tool!

What is your favorite aspect of this product?

Integration is seamless with other platforms which offers comprehensive view of all digital interactions. Ability to create custom reports is a great feature!

What do you dislike most about this product?

Great platform, Nothing to dislike apart from the fact that the interface could be a bit tricky and confusing to understand for people who have just started using it. However, platform can be understood very well with regular use.

What recommendations would you give to someone considering this product?

Indeed the best analytical platform providing real-time data to dive deep and analyze the behavior of website visitors and overall website performance. It is an effective platform to make informed decisions for overall business success.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

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