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Google Analytics Logo Award Winner Product Badge
Google Analytics Logo Award Winner Product Badge
Google

Google Analytics

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Analytics
8.9 /10

What is Google Analytics?

Google Analytics is a platform that collects data from your websites and apps to create reports that provide insights into your business. It is the go-to platform for millions of website and app owners seeking to gain a deeper understanding of their website and app performance. With Google Analytics, you can fine-tune your digital strategy, optimize your campaigns, and take your online presence to new heights, and get a complete understanding of your customers across devices and platforms. Google Analytics gives you the tools, free of charge, to understand the customer journey and improve marketing ROI.

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Awards & Recognition

Google Analytics won the following awards in the Website Analytics category

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Google Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Analytics?

1% Negative
5% Neutral
94% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Respectful

Feature Ratings

Average 84

Machine Learning

100

AI Tools

100

Audience Segmentation

86

Conversion Analysis

86

Audience Demographics

85

Paid Search Integration

85

Search Engine Optimization

85

Device and Browser Analytics

85

Customer Value Analysis

85

Data Visualization

84

Social Media Analytics

83

Vendor Capability Ratings

Average 83

Business Value Created

87

Breadth of Features

85

Quality of Features

84

Ease of Implementation

84

Ease of Data Integration

84

Product Strategy and Rate of Improvement

82

Ease of IT Administration

82

Ease of Customization

82

Availability and Quality of Training

82

Usability and Intuitiveness

81

Vendor Support

77

Google Analytics Reviews

Kate D.

  • Role: Sales Marketing
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2021

Perfect for marketing strategy

Likeliness to Recommend

9 /10

What differentiates Google Analytics from other similar products?

...Integration with Google Data Studio ...Mobile application ...User management and permissions adding an additional layer of security ...Many tutorials

What is your favorite aspect of this product?

Google Analytics is indispensable to obtain valuable and very useful information from web visitors to improve marketing strategies and routes. Place of origin, keywords, time on site, browser used, most visited pages, everything you need to get the most out of each visit and potential customer. Since I've been using it, it has helped me to capture better prospects for projects.

What do you dislike most about this product?

For me, it is not the easiest tool to use that I have at my disposal, however it is worth learning how to use it because the results are wonderful.

What recommendations would you give to someone considering this product?

I recommend keeping an eye out for updates and new features so you don't get lost in the shuffle, especially if you are implementing and using Analytics for the first time, it is essential that you begin to master the basics of this tool.

Pros

  • Helps Innovate
  • Enables Productivity
  • Trustworthy
  • Fair

Kazi A.

  • Role: Sales Marketing
  • Industry: Engineering
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2021

It is free and easy to configure.

Likeliness to Recommend

9 /10

What differentiates Google Analytics from other similar products?

The first main difference is in the UI. Similarweb PRO has much better UI.

What is your favorite aspect of this product?

It is free.

What do you dislike most about this product?

It slow down the website a bit.

What recommendations would you give to someone considering this product?

To get all handful data for free, it is a must choice.

Pros

  • Over Delivered
  • Helps Innovate
  • Continually Improving Product
  • Trustworthy

Cons

  • Less Transparent
  • Less Caring
  • Vendor Friendly Policies

Zsolt M.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2021

Fantastic, free Google tool!

Likeliness to Recommend

10 /10

What differentiates Google Analytics from other similar products?

It is mandatory to use for the websites, to analyse and collect details.

What is your favorite aspect of this product?

Everything, one of the most important details you get from your website visitors etc...

What do you dislike most about this product?

I don't have any problem.

What recommendations would you give to someone considering this product?

If you have a website, you must to integrate the Google Analytics.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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