Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
+1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)
Google Analytics Logo Award Winner Product Badge
Google Analytics Logo Award Winner Product Badge
Google

Google Analytics

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Analytics
8.9 /10

What is Google Analytics?

Google Analytics is a platform that collects data from your websites and apps to create reports that provide insights into your business. It is the go-to platform for millions of website and app owners seeking to gain a deeper understanding of their website and app performance. With Google Analytics, you can fine-tune your digital strategy, optimize your campaigns, and take your online presence to new heights, and get a complete understanding of your customers across devices and platforms. Google Analytics gives you the tools, free of charge, to understand the customer journey and improve marketing ROI.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Google Analytics won the following awards in the Website Analytics category

Filter By

Google Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Analytics?

1% Negative
5% Neutral
94% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Respectful

Feature Ratings

Average 84

Machine Learning

100

AI Tools

100

Audience Segmentation

86

Conversion Analysis

86

Audience Demographics

85

Paid Search Integration

85

Search Engine Optimization

85

Device and Browser Analytics

85

Customer Value Analysis

85

Data Visualization

84

Social Media Analytics

83

Vendor Capability Ratings

Average 83

Business Value Created

87

Breadth of Features

85

Quality of Features

84

Ease of Implementation

84

Ease of Data Integration

84

Product Strategy and Rate of Improvement

82

Ease of IT Administration

82

Ease of Customization

82

Availability and Quality of Training

82

Usability and Intuitiveness

81

Vendor Support

77

Google Analytics Reviews

Tapas M.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2021

Best tool to review your user behaviour.

Likeliness to Recommend

10 /10

What differentiates Google Analytics from other similar products?

Lot of features to analyse the behaviour. Easy to integrate with adsense

What is your favorite aspect of this product?

It has many reporting customisation

What do you dislike most about this product?

Too many information

What recommendations would you give to someone considering this product?

Best tool to review your user behaviour

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Cons

  • Under Delivered

Mehrab W.

  • Role: Vendor Management
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2021

Lots of it support

Likeliness to Recommend

9 /10

What differentiates Google Analytics from other similar products?

A huge amount of data is presented in a very presentable way

What is your favorite aspect of this product?

Lots of IT support

What do you dislike most about this product?

Takes a while to get started

What recommendations would you give to someone considering this product?

Have patience.

Pros

  • Helps Innovate
  • Trustworthy
  • Efficient Service
  • Effective Service

Cons

  • Charges for Enhancements

LOKESHWARAN R.

  • Role: Information Technology
  • Industry: Retail
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2021

Fantastic product to deliver best web experience

Likeliness to Recommend

10 /10

What differentiates Google Analytics from other similar products?

The customized dashboard for Google analytics provides a better User Experience. It has a great feature where the dashboard can be shared to the business team where they can keep track of the bounce rate and other terms.

What is your favorite aspect of this product?

Customizable Dashboard. Heat map for site visit. Bounce rate graph depiction these are the favourite aspect

What do you dislike most about this product?

Nothing that I dislike the pricing seems to be a bit high but it serves the purpose.

What recommendations would you give to someone considering this product?

Best product for web analytics. Provides better user experience

Pros

  • Performance Enhancing
  • Efficient Service
  • Caring
  • Saves Time

Most Popular Google Analytics Comparisons

Visit our IT’s Moment: A Technology-First Solution for Uncertain Times Resource Center
Over 100 analysts waiting to take your call right now: +1 (703) 340 1171