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Google Analytics Logo Award Winner Product Badge
Google Analytics Logo Award Winner Product Badge
Google

Google Analytics

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Analytics
8.9 /10

What is Google Analytics?

Google Analytics is a platform that collects data from your websites and apps to create reports that provide insights into your business. It is the go-to platform for millions of website and app owners seeking to gain a deeper understanding of their website and app performance. With Google Analytics, you can fine-tune your digital strategy, optimize your campaigns, and take your online presence to new heights, and get a complete understanding of your customers across devices and platforms. Google Analytics gives you the tools, free of charge, to understand the customer journey and improve marketing ROI.

Company Details


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Awards & Recognition

Google Analytics won the following awards in the Website Analytics category

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Google Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Analytics?

1% Negative
5% Neutral
94% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Respectful

Feature Ratings

Average 84

Machine Learning

100

AI Tools

100

Audience Segmentation

86

Conversion Analysis

86

Audience Demographics

85

Paid Search Integration

85

Search Engine Optimization

85

Device and Browser Analytics

85

Customer Value Analysis

85

Data Visualization

84

Social Media Analytics

83

Vendor Capability Ratings

Average 83

Business Value Created

87

Breadth of Features

85

Quality of Features

84

Ease of Implementation

84

Ease of Data Integration

84

Product Strategy and Rate of Improvement

82

Ease of IT Administration

82

Ease of Customization

82

Availability and Quality of Training

82

Usability and Intuitiveness

81

Vendor Support

77

Google Analytics Reviews

Charles J.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2021

Best Analytics Solution

Likeliness to Recommend

10 /10

What differentiates Google Analytics from other similar products?

They are the best analytics software available bevause they have the best software and best support

What is your favorite aspect of this product?

The details that are provided by google analytics are amazing

What do you dislike most about this product?

The dashboard is messy

What recommendations would you give to someone considering this product?

Use it for analyzing your traffic

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Nathan F.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2021

Great Product to Help With Client Website Data

Likeliness to Recommend

10 /10

What differentiates Google Analytics from other similar products?

It is completely free and the best of its kind.

What is your favorite aspect of this product?

Being able to use data to strategize campaigns and marketing efforts overall.

What do you dislike most about this product?

It can be hard to navigate at times.

What recommendations would you give to someone considering this product?

Spend time getting certified.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Yash l.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2021

"Collect, analyse and provide accurate report "

Likeliness to Recommend

9 /10

What differentiates Google Analytics from other similar products?

Google Analytics provides the best e-commerce tracking interface. This product provides features like Goals, Site search, Filter the internal traffic, connectivity to Adword, and Google Webmaster tools at one platform which makes this product more flexible as compared to other similar products. In Google Analytics, end-user can create their dashboard and manage multiple websites as per their requirement. This product provides the best graphical interface as compared to other similar products.

What is your favorite aspect of this product?

Google Analytics gives the best tools and features that track website activities like from which device visitors visit a website, their geolocation, browser of the visitor. This product provides the Behavior report which gives stats about, how a visitor found the website, which keyword did the visitor search, which service visitor is using from the website. This product also gives a Content report which gives stats about, which service is in high demand or visitor uses the most. End-user did see a ranking of the website using the Search Console report. End-user can create their Custom Goals and track their e-commerce platform.

What do you dislike most about this product?

For the premium version, the amount is too high. This product does not have an integrated YouTube analytics. Other than these no dislike for service, tools, features.

What recommendations would you give to someone considering this product?

If you are looking for software that analyzes your website traffic then I recommended you go with Google Analytics because this product provides the best features and reliable service for your website. This product provides a detailed Behavior report, Content report, and Search console report. If you are a blogger then Google Analytics will also analyze your blog. This product gives the best graphical interface for its end-user.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Unique Features

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