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Google Analytics Logo Award Winner Product Badge
Google Analytics Logo Award Winner Product Badge
Google

Google Analytics

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Analytics
8.9 /10

What is Google Analytics?

Google Analytics is a platform that collects data from your websites and apps to create reports that provide insights into your business. It is the go-to platform for millions of website and app owners seeking to gain a deeper understanding of their website and app performance. With Google Analytics, you can fine-tune your digital strategy, optimize your campaigns, and take your online presence to new heights, and get a complete understanding of your customers across devices and platforms. Google Analytics gives you the tools, free of charge, to understand the customer journey and improve marketing ROI.

Company Details


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Awards & Recognition

Google Analytics won the following awards in the Website Analytics category

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Google Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Analytics?

1% Negative
5% Neutral
94% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Respectful

Feature Ratings

Average 84

Machine Learning

100

AI Tools

100

Audience Segmentation

86

Conversion Analysis

86

Audience Demographics

85

Paid Search Integration

85

Search Engine Optimization

85

Device and Browser Analytics

85

Customer Value Analysis

85

Data Visualization

84

Social Media Analytics

83

Vendor Capability Ratings

Average 83

Business Value Created

87

Breadth of Features

85

Quality of Features

84

Ease of Implementation

84

Ease of Data Integration

84

Product Strategy and Rate of Improvement

82

Ease of IT Administration

82

Ease of Customization

82

Availability and Quality of Training

82

Usability and Intuitiveness

81

Vendor Support

77

Google Analytics Reviews

Camilo H.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Essential Tool!

Likeliness to Recommend

10 /10

What differentiates Google Analytics from other similar products?

It is made by the most famous Company.. quality assured

What is your favorite aspect of this product?

How it help me to do my everyday easier

What do you dislike most about this product?

Sometimes it doesn´t track accurate

What recommendations would you give to someone considering this product?

Get Google Academy Certification.. It is free!

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

STEVEN R.

  • Role: Vendor Management
  • Industry: Other
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Jul 2021

PRICE IS GOOD BUT SERVICE NOT GOOD LACKING OFF

Likeliness to Recommend

5 /10

What differentiates Google Analytics from other similar products?

THE ONLY DIFFERENTIATES THAT I SEE IS THE SERVICE END

What is your favorite aspect of this product?

PLATFORM IS MY FAVORITE HOW WELL ORGANIZED IT IS.

What do you dislike most about this product?

I THINK IT WOULD BE THE SERVICE END. YOU CAN NEVER GET A HOLD OF SOMEONE BY PHONE ONLY EMAIL

What recommendations would you give to someone considering this product?

TRY IT THEY GIVE YOU A 300 LIST START UP PACKAGE.

Pros

  • Trustworthy
  • Inspires Innovation
  • Fair
  • Altruistic

Erick C.

  • Role: Sales Marketing
  • Industry: Communications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

Reliable and stable

Likeliness to Recommend

10 /10

What differentiates Google Analytics from other similar products?

Never had a chance to try similar tools, but Analytics is one of the most reliable and trustworthy software I've ever used.

What is your favorite aspect of this product?

Multiple data visualization and almost infinite data collect. There's always something new to discover.

What do you dislike most about this product?

I think it's about time to include features like heat map or session recordings, in example. It's staying behind and forcing us to look for complementary tools.

What recommendations would you give to someone considering this product?

Use it with Google Tag Manager. It will save you time in the future.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Effective Service

Most Popular Google Analytics Comparisons

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