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Google Analytics Logo Award Winner Product Badge
Google Analytics Logo Award Winner Product Badge
Google

Google Analytics

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Analytics
8.9 /10

What is Google Analytics?

Google Analytics is a platform that collects data from your websites and apps to create reports that provide insights into your business. It is the go-to platform for millions of website and app owners seeking to gain a deeper understanding of their website and app performance. With Google Analytics, you can fine-tune your digital strategy, optimize your campaigns, and take your online presence to new heights, and get a complete understanding of your customers across devices and platforms. Google Analytics gives you the tools, free of charge, to understand the customer journey and improve marketing ROI.

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Awards & Recognition

Google Analytics won the following awards in the Website Analytics category

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Google Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Analytics?

1% Negative
5% Neutral
94% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Respectful

Feature Ratings

Average 84

Machine Learning

88

AI Tools

88

Audience Segmentation

86

Conversion Analysis

86

Audience Demographics

85

Paid Search Integration

85

Search Engine Optimization

85

Device and Browser Analytics

85

Customer Value Analysis

84

Data Visualization

84

Social Media Analytics

83

Vendor Capability Ratings

Average 83

Business Value Created

87

Breadth of Features

85

Quality of Features

84

Ease of Implementation

84

Ease of Data Integration

84

Product Strategy and Rate of Improvement

82

Ease of IT Administration

82

Ease of Customization

82

Availability and Quality of Training

82

Usability and Intuitiveness

81

Vendor Support

77

Google Analytics Reviews

Vanashree B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2021

The best tool to track you website's data!!!

Likeliness to Recommend

8 /10

What differentiates Google Analytics from other similar products?

Google Analytics gets me all the data my clients needs to see on their website's performance and regular updates mean that it just keeps getting better.

What is your favorite aspect of this product?

It is the best way to analyze the website traffic,. Multiple widgets, dashboards, charts and filtering are really good features.

What do you dislike most about this product?

There isn't anything to really dislike about Google Analytics. They have made the website so perfect and easy to handle.

What recommendations would you give to someone considering this product?

Google analytics is the best tool to prepare the report that clients always looking for. It gives me all the data our online shops need to make decisions quickly.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Efficient Service
  • Saves Time

PRASHANT K.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Brief insights and detailed reports.

Likeliness to Recommend

10 /10

What differentiates Google Analytics from other similar products?

Google Analytics can be easily recommended as an ideal tool to get analytical reports and insights about the website performance. The UI is clean, and the main dashboard is minimal and showcase all the necessary points.

What is your favorite aspect of this product?

Google helps in analyzing the trends and insights by providing detailed demographics of the traffic. * The dashboard helps a lot in showing all the main information at a glance because of its simple and intuitive user interface. * It does not require extensive knowledge to use it, it can be simple installed and set up for use. * It has a large and helpful community to guide about the features and problems.

What do you dislike most about this product?

Hints are missing that can guide the user about tool functionalities

What recommendations would you give to someone considering this product?

We have had a great experience with Google Analytics. Truly, it has helped us reach more people and drive more traffic to our website.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Rose W.

  • Role: Finance
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2021

Accurate analytics platform.

Likeliness to Recommend

10 /10

What differentiates Google Analytics from other similar products?

Google Analytics is available for use free of charge and it allows all users including individuals a chance to use the platform accurately.

What is your favorite aspect of this product?

It helps us execute analytics and our visitors trends and highlights thereby enabling us maximize the website accuracy and meet our customer needs. Google Analytics is critical tool that helps us in planning and decision making thus improve management and execution of our workflow. Customer support is available and enables all users to obtain help in case they are stuck somewhere in using the platform.

What do you dislike most about this product?

It has been accurate and we do not have any problems in using the platform reliably in our organization.

What recommendations would you give to someone considering this product?

Google Analytics is built for all businesses and it will improve the management of your website for better navigation and customer satisfaction.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Trustworthy

Most Popular Google Analytics Comparisons

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