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Google Analytics Logo Award Winner Product Badge
Google Analytics Logo Award Winner Product Badge
Google

Google Analytics

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Analytics
8.9 /10

What is Google Analytics?

Google Analytics is a platform that collects data from your websites and apps to create reports that provide insights into your business. It is the go-to platform for millions of website and app owners seeking to gain a deeper understanding of their website and app performance. With Google Analytics, you can fine-tune your digital strategy, optimize your campaigns, and take your online presence to new heights, and get a complete understanding of your customers across devices and platforms. Google Analytics gives you the tools, free of charge, to understand the customer journey and improve marketing ROI.

Company Details


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Awards & Recognition

Google Analytics won the following awards in the Website Analytics category

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Google Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Analytics?

1% Negative
5% Neutral
94% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Respectful

Feature Ratings

Average 84

Machine Learning

88

AI Tools

88

Audience Segmentation

86

Conversion Analysis

86

Audience Demographics

85

Paid Search Integration

85

Search Engine Optimization

85

Device and Browser Analytics

85

Customer Value Analysis

84

Data Visualization

84

Social Media Analytics

83

Vendor Capability Ratings

Average 83

Business Value Created

87

Breadth of Features

85

Quality of Features

84

Ease of Implementation

84

Ease of Data Integration

84

Product Strategy and Rate of Improvement

82

Ease of IT Administration

82

Ease of Customization

82

Availability and Quality of Training

82

Usability and Intuitiveness

81

Vendor Support

77

Google Analytics Reviews

Daniel T.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2021

Powerful website tracking and advertisement tool

Likeliness to Recommend

9 /10

What differentiates Google Analytics from other similar products?

It has the most great features that enables our team to track landing pages and the traffic flow on our websites.

What is your favorite aspect of this product?

Integration of Google Analytics with Google Ads was easy and very productive in boosting our marketing processes. It shows us the exact data of our customers that interact with our websites and gives best channels of planning online campaigns. It shows our marketing teams geographical locations of our clients and how they can be approached to create more leads.

What do you dislike most about this product?

I have no dislike from the operation and performance of Google Analytics.

What recommendations would you give to someone considering this product?

This is great marketing and sales lead product that is easy to use and deploy in any business enterprise and I totally recommend.

Pros

  • Effective Service
  • Inspires Innovation
  • Saves Time
  • Fair

Rajat K.

  • Role: Consultant
  • Industry: Communications
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2021

Easy to implement, use and take data based action

Likeliness to Recommend

9 /10

What differentiates Google Analytics from other similar products?

Integration with Google Organic & Google AdWords data

What is your favorite aspect of this product?

Collective data of Marketing and Product to see complete funnel

What do you dislike most about this product?

The visualisation needs lot of improvement

What recommendations would you give to someone considering this product?

Go for it especially for newly launched websites and Apps

Pros

  • Includes Product Enhancements
  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity

Anne W.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2021

Fantastic website monitoring software

Likeliness to Recommend

9 /10

What differentiates Google Analytics from other similar products?

Google Analytics monitors progress of websites and how our organization is interacting with our clients.

What is your favorite aspect of this product?

I like the capability of this platform to give us insights on the appearance of future markets of our products and services and prepare. Planning and delivery of better service delivery is well organized across our enterprise. It has promoted the growth of our organization by predicting risks that may occur from various processes and how they can be avoided on time.

What do you dislike most about this product?

I have not disliked anything from the performance of this great product since I started using it in our company.

What recommendations would you give to someone considering this product?

Google Analytics is the best platform for monitoring business performance and giving marketing analytics.

Pros

  • Inspires Innovation
  • Fair
  • Acts with Integrity
  • Includes Product Enhancements

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