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Google Analytics Logo Award Winner Product Badge
Google Analytics Logo Award Winner Product Badge
Google

Google Analytics

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Analytics
8.9 /10

What is Google Analytics?

Google Analytics is a platform that collects data from your websites and apps to create reports that provide insights into your business. It is the go-to platform for millions of website and app owners seeking to gain a deeper understanding of their website and app performance. With Google Analytics, you can fine-tune your digital strategy, optimize your campaigns, and take your online presence to new heights, and get a complete understanding of your customers across devices and platforms. Google Analytics gives you the tools, free of charge, to understand the customer journey and improve marketing ROI.

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Awards & Recognition

Google Analytics won the following awards in the Website Analytics category

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Google Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Analytics?

1% Negative
5% Neutral
94% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Respectful

Feature Ratings

Average 84

Machine Learning

88

AI Tools

88

Audience Segmentation

86

Conversion Analysis

86

Audience Demographics

85

Paid Search Integration

85

Search Engine Optimization

85

Device and Browser Analytics

85

Customer Value Analysis

84

Data Visualization

84

Social Media Analytics

83

Vendor Capability Ratings

Average 83

Business Value Created

87

Breadth of Features

85

Quality of Features

84

Ease of Implementation

84

Ease of Data Integration

84

Product Strategy and Rate of Improvement

82

Ease of IT Administration

82

Ease of Customization

82

Availability and Quality of Training

82

Usability and Intuitiveness

81

Vendor Support

77

Google Analytics Reviews

Shreya V.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2021

Best for teacking website and app status.

Likeliness to Recommend

10 /10

What differentiates Google Analytics from other similar products?

One of the main reasons to appreciate Google Analytics is that it is free, quick, and easy to use. It gives you access to a lot of the information you need after it's set up, such as where your traffic is coming from, who's buying what, and a full, itemised sales history.

What is your favorite aspect of this product?

The opportunity to monitor the website traffic increase in real time. That, plus the flexibility to create your own customised reports. I've been using Google Analytics for the past 5-6 years, and all I can say is that without it, tracking things will be quite difficult.

What do you dislike most about this product?

I believe there is nothing to dislike about Google Analytics, Personally I never faced any issue in tracking and monitoring my websites and applications.

What recommendations would you give to someone considering this product?

All marketers should take advantage of Google Analytics, a great platform and indispensable tool. You can get insights into Google Analytics for free that are expensive through other tools.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Anshuman S.

  • Role: Consultant
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2021

"Google Analytics Review"

Likeliness to Recommend

10 /10

What differentiates Google Analytics from other similar products?

it's known as the king of the industry and it's free. The real-time access to your website's data and authentic insights is the best thing in google analytics that motivates me to choose this platform over others

What is your favorite aspect of this product?

Detailed, easy to use reporting Tracking in detail the traffic on the website. Multi-user functionality.

What do you dislike most about this product?

UI can be clunky. it is relatively hard to organize events

What recommendations would you give to someone considering this product?

Google Analytics is well suited for websites, web applications, and games. Google Analytics is less appropriate for the scenarios involving mobile native applications and games even though it is usable - there is just room for improvement. So being a user of Google analytics, I can conclude that, the software can be used almost in every field.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Matteo B.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Fantastic product!

Likeliness to Recommend

9 /10

What differentiates Google Analytics from other similar products?

Cost/Benefit relationship

What is your favorite aspect of this product?

List creation

What do you dislike most about this product?

Mismatch data with some integrations

What recommendations would you give to someone considering this product?

Learn all the possibility you can achieve and all the insight you can get from it

Pros

  • Continually Improving Product
  • Includes Product Enhancements
  • Helps Innovate
  • Performance Enhancing

Most Popular Google Analytics Comparisons

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