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Google Analytics Logo Award Winner Product Badge
Google Analytics Logo Award Winner Product Badge
Google

Google Analytics

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Analytics
8.9 /10

What is Google Analytics?

Google Analytics is a platform that collects data from your websites and apps to create reports that provide insights into your business. It is the go-to platform for millions of website and app owners seeking to gain a deeper understanding of their website and app performance. With Google Analytics, you can fine-tune your digital strategy, optimize your campaigns, and take your online presence to new heights, and get a complete understanding of your customers across devices and platforms. Google Analytics gives you the tools, free of charge, to understand the customer journey and improve marketing ROI.

Company Details


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Awards & Recognition

Google Analytics won the following awards in the Website Analytics category

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Google Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

1
Since last award

89 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Analytics?

1% Negative
5% Neutral
94% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Helps Innovate

Feature Ratings

Average 84

Audience Segmentation

86

Conversion Analysis

86

Audience Demographics

85

Paid Search Integration

85

Device and Browser Analytics

85

Customer Value Analysis

85

Search Engine Optimization

85

Data Visualization

84

Social Media Analytics

83

Customer Journey Modelling

82

API Framework

81

Vendor Capability Ratings

Average 83

Business Value Created

87

Breadth of Features

85

Ease of Implementation

84

Quality of Features

84

Ease of Data Integration

84

Product Strategy and Rate of Improvement

82

Ease of IT Administration

82

Availability and Quality of Training

82

Ease of Customization

82

Usability and Intuitiveness

81

Vendor Support

77

Google Analytics Reviews

Matteo B.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Fantastic product!

Likeliness to Recommend

9 /10

What differentiates Google Analytics from other similar products?

Cost/Benefit relationship

What is your favorite aspect of this product?

List creation

What do you dislike most about this product?

Mismatch data with some integrations

What recommendations would you give to someone considering this product?

Learn all the possibility you can achieve and all the insight you can get from it

Pros

  • Continually Improving Product
  • Includes Product Enhancements
  • Helps Innovate
  • Performance Enhancing

Naveeth M.

  • Role: Student Academic
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

searching for free analytics this is for you

Likeliness to Recommend

8 /10

What differentiates Google Analytics from other similar products?

My Opinion about google analytics 1. Campaign Measurement - Traffic 2. Audience reports - Know your users 3. Track your Goals - Website conversions & user activity 4. Flow visualization 5. Custom reports

What is your favorite aspect of this product?

My view about the product of Google analytics is free of cost to use, easy to set up, this product helps to improve website usability

What do you dislike most about this product?

Giving Big Too much information and keep track on conversions

What recommendations would you give to someone considering this product?

If you are a beginner this product is for you..May be after that you can upgrade to so on so product

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Unique Features

Esther R.

  • Role: Sales Marketing
  • Industry: Insurance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

Google Analytics's Accuracy Is Out of This World

Likeliness to Recommend

9 /10

What differentiates Google Analytics from other similar products?

Google Analytics enables us to track traffic on our website so easily. Therefore, it is better tool that its alternatives. Moreover, it is fast and reliable.

What is your favorite aspect of this product?

I like the amazing capabilities of Google Analytics. It helps us monitor our website easily and get more insights about how our visitors are reacting on our website. It is also a user-friendly tool

What do you dislike most about this product?

Google Analytics has been so impressive. I have not experienced any challenge since I started using Google Analytics.

What recommendations would you give to someone considering this product?

You will love the amazing features and capabilities of Google Analytics. I recommend it to you.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

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