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Google Analytics Logo Award Winner Product Badge
Google Analytics Logo Award Winner Product Badge
Google

Google Analytics

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Analytics
8.9 /10

What is Google Analytics?

Google Analytics is a platform that collects data from your websites and apps to create reports that provide insights into your business. It is the go-to platform for millions of website and app owners seeking to gain a deeper understanding of their website and app performance. With Google Analytics, you can fine-tune your digital strategy, optimize your campaigns, and take your online presence to new heights, and get a complete understanding of your customers across devices and platforms. Google Analytics gives you the tools, free of charge, to understand the customer journey and improve marketing ROI.

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Awards & Recognition

Google Analytics won the following awards in the Website Analytics category

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Google Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Analytics?

1% Negative
5% Neutral
94% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Respectful

Feature Ratings

Average 84

Machine Learning

88

AI Tools

88

Audience Segmentation

86

Conversion Analysis

86

Audience Demographics

85

Paid Search Integration

85

Search Engine Optimization

85

Device and Browser Analytics

85

Customer Value Analysis

84

Data Visualization

84

Social Media Analytics

83

Vendor Capability Ratings

Average 83

Business Value Created

87

Breadth of Features

85

Quality of Features

84

Ease of Implementation

84

Ease of Data Integration

84

Product Strategy and Rate of Improvement

82

Ease of IT Administration

82

Ease of Customization

82

Availability and Quality of Training

82

Usability and Intuitiveness

81

Vendor Support

77

Google Analytics Reviews

Sushil A.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2021

Excellent tool for the analytics

Likeliness to Recommend

9 /10

What differentiates Google Analytics from other similar products?

The results derived from this application are very comprehensive and easy to understand.

What is your favorite aspect of this product?

The favorite aspect is to bring this tool for analyzing the websites and provide the feedback on the website so that the features can be further more enhanced.

What do you dislike most about this product?

The costing of the tool is bit more

What recommendations would you give to someone considering this product?

Best analytical tool for your website

Pros

  • Transparent
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Florent D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2021

Great simple analytical tool

Likeliness to Recommend

9 /10

What differentiates Google Analytics from other similar products?

For the free version you are provided with a great set of features, natively integrating with data visualization tools (like data studio)

What is your favorite aspect of this product?

Price, number of features out of the box, possibility to integrate more with custom datalayer

What do you dislike most about this product?

You need to integrate with another tool if you want custom dashboards

What recommendations would you give to someone considering this product?

Make sure you are well trained to exploit 100% of its capabilities

Pros

  • Helps Innovate
  • Generous Negotitation
  • Transparent
  • Reliable

Sandeep k.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2021

Great tool for analysing and decision making

Likeliness to Recommend

9 /10

What differentiates Google Analytics from other similar products?

It gives bunches of bits of knowledge to a site without any problem. The mix with a site is genuinely simple and the information and perspectives that are given are acceptable. With some preparation, one can make valuable reports that can assist with working on a site's presentation. There is a great deal one can do with the information given and the reconciliations it permits.

What is your favorite aspect of this product?

Google Analytics is the best apparatus to follow your site movement. we can gauge and make the objectives. it shows a lot of information. simple to set up for web android or ios having a decent UI. additionally best for online business, we can follow our exchange, the site hit we can make pipes. we can see continuous guests. help to make showcasing methodologies.

What do you dislike most about this product?

There is almost no data in regards to preparing or the initial steps to utilising Google Analytics. The holding-up interaction to get the real information is somewhat late to follow continuously. Minimal specialized help.

What recommendations would you give to someone considering this product?

My overall experience in Google Analytics has been great, this stage has been absolutely simple to use. Since I began using it, I immediately adjusted to its activity and had the option to accurately screen all the traffic of my organization's site, and it additionally permitted me to know the specific area of the visits. Google Analytics is a liquid stage, it gathers information right away, produces diagrams and reports consequently with the goal that the client can investigate this data and know what the future visualization has on your site. I have no bad things to say about Google Analytics, I am totally happy with its overall activity.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

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