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Google Analytics Logo Award Winner Product Badge
Google Analytics Logo Award Winner Product Badge
Google

Google Analytics

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Analytics
8.9 /10

What is Google Analytics?

Google Analytics is a platform that collects data from your websites and apps to create reports that provide insights into your business. It is the go-to platform for millions of website and app owners seeking to gain a deeper understanding of their website and app performance. With Google Analytics, you can fine-tune your digital strategy, optimize your campaigns, and take your online presence to new heights, and get a complete understanding of your customers across devices and platforms. Google Analytics gives you the tools, free of charge, to understand the customer journey and improve marketing ROI.

Company Details


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Awards & Recognition

Google Analytics won the following awards in the Website Analytics category

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Google Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Analytics?

1% Negative
5% Neutral
94% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Respectful

Feature Ratings

Average 84

Machine Learning

88

AI Tools

88

Audience Segmentation

86

Conversion Analysis

86

Audience Demographics

85

Paid Search Integration

85

Search Engine Optimization

85

Device and Browser Analytics

85

Customer Value Analysis

84

Data Visualization

84

Social Media Analytics

83

Vendor Capability Ratings

Average 83

Business Value Created

87

Breadth of Features

85

Quality of Features

84

Ease of Implementation

84

Ease of Data Integration

84

Product Strategy and Rate of Improvement

82

Ease of IT Administration

82

Ease of Customization

82

Availability and Quality of Training

82

Usability and Intuitiveness

81

Vendor Support

77

Google Analytics Reviews

Partha s.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2021

Unique tool for traffic measurement in websites

Likeliness to Recommend

10 /10

What differentiates Google Analytics from other similar products?

Most accurate analytics and metrics makes Google Analytics on top.

What is your favorite aspect of this product?

Understand customers behavior through traffic measurement metrics.

What do you dislike most about this product?

Sometimes integration is a bit complex.

What recommendations would you give to someone considering this product?

Give a try to Google Analytics standard version free. Just an amazing tool to measure your websites traffic.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Adam Š.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2021

Incredible product providing deep analysis.

Likeliness to Recommend

10 /10

What differentiates Google Analytics from other similar products?

Google Analytics is the most advanced, complex website Analytics tool. No other product can provide such a deep analysis of visitors of your website.

What is your favorite aspect of this product?

Google Analytics provides not only historical data, but also real time data about your visitors. You can create your own campaigns and metrics.

What do you dislike most about this product?

Recent switch to a newer version changed the user interface to a large extent. Users will have to learn how to navigate through the new interface.

What recommendations would you give to someone considering this product?

Google Analytics is your go to tool for web optimization, search engine optimization, conversion optimization and learning more about your visitors.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Henrick H.

  • Role: Information Technology
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2021

Google has never disappointed us

Likeliness to Recommend

10 /10

What differentiates Google Analytics from other similar products?

Google Analytics is fast and reliable. Moreover, the insights we get when using Google analytics are accurate.

What is your favorite aspect of this product?

Implementation of Google Analytics is very easy. It helps us to know and understand our business better. Google Analytics is also very accurate.

What do you dislike most about this product?

Nothing at all. I love how impressive Google Analytics has been.

What recommendations would you give to someone considering this product?

I recommend Google Analytics to every business that wants to understand its clients online. It is an affordable analytics software.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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