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Google Analytics Logo Award Winner Product Badge
Google Analytics Logo Award Winner Product Badge
Google

Google Analytics

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Analytics
8.9 /10

What is Google Analytics?

Google Analytics is a platform that collects data from your websites and apps to create reports that provide insights into your business. It is the go-to platform for millions of website and app owners seeking to gain a deeper understanding of their website and app performance. With Google Analytics, you can fine-tune your digital strategy, optimize your campaigns, and take your online presence to new heights, and get a complete understanding of your customers across devices and platforms. Google Analytics gives you the tools, free of charge, to understand the customer journey and improve marketing ROI.

Company Details


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Awards & Recognition

Google Analytics won the following awards in the Website Analytics category

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Google Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Analytics?

1% Negative
5% Neutral
94% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Respectful

Feature Ratings

Average 84

Machine Learning

88

AI Tools

88

Audience Segmentation

86

Conversion Analysis

86

Audience Demographics

85

Paid Search Integration

85

Search Engine Optimization

85

Device and Browser Analytics

85

Customer Value Analysis

84

Data Visualization

84

Social Media Analytics

83

Vendor Capability Ratings

Average 83

Business Value Created

87

Breadth of Features

85

Quality of Features

84

Ease of Implementation

84

Ease of Data Integration

84

Product Strategy and Rate of Improvement

82

Ease of IT Administration

82

Ease of Customization

82

Availability and Quality of Training

82

Usability and Intuitiveness

81

Vendor Support

77

Google Analytics Reviews

Adriana R.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Mar 2022

Great insights but a bit hard to use

Likeliness to Recommend

8 /10

What differentiates Google Analytics from other similar products?

I think the insights to detail are outstanding. If you want to learn more about about who is visiting your landing page, when, and from where, this is super helpful.

What is your favorite aspect of this product?

Allows me to know what‘s working and what isn‘t.

What do you dislike most about this product?

It takes forever to load and is not super user-friendly.

What recommendations would you give to someone considering this product?

I would recommend using it if you want to get a better idea of who is going on your site or blog.

Pros

  • Helps Innovate
  • Trustworthy
  • Efficient Service
  • Effective Service

Rishabh S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

Easy to implement, use and great tracking

Likeliness to Recommend

8 /10

What differentiates Google Analytics from other similar products?

Simplicity in terms of usage and integration into application. Feature loaded utilities and charts. One of the best visual representation of data.

What is your favorite aspect of this product?

Device/platform specific analytics is good. Easy to implement and use even junior devs could do it. Good documentation and considerable customer support. Great utilities to observe data and share with team/business the collated reports.

What do you dislike most about this product?

Could improve on overall library size, could be a bit heavy to load. Little bit rough with slow network.

What recommendations would you give to someone considering this product?

Definitely should use as it has great graphs and visual representation of data. Easy implementation and tracking

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Acts with Integrity

Amar k.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

Best Product or website Analytics Tool

Likeliness to Recommend

8 /10

What differentiates Google Analytics from other similar products?

Google Analytics has its own value and feature in market. for identifying the user and product behavior Google analytics is the best .

What is your favorite aspect of this product?

Google Analytics has number of feature which i like . - Tracking of Traffic in product and website (can Track the active engaged users) - Analyzing product or app as per user behavior - can Analyze the performance of product. - Track screen (in which screen user spending time) - Real Time Data can see

What do you dislike most about this product?

Google Analytics doing the good job but few points which i feel as dislike - Sometime Real time events takes time to reflect in console - Dashboard report is not so explanatory.

What recommendations would you give to someone considering this product?

I am quite too much happy with the google analytics but i have few recommendation which make google analytics more adaptable. - Real time events should be appear. - Dashboard report should be quite more explanatory.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Google Analytics Comparisons

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