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Google Analytics Logo Award Winner Product Badge
Google Analytics Logo Award Winner Product Badge
Google

Google Analytics

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Analytics
8.9 /10

What is Google Analytics?

Google Analytics is a platform that collects data from your websites and apps to create reports that provide insights into your business. It is the go-to platform for millions of website and app owners seeking to gain a deeper understanding of their website and app performance. With Google Analytics, you can fine-tune your digital strategy, optimize your campaigns, and take your online presence to new heights, and get a complete understanding of your customers across devices and platforms. Google Analytics gives you the tools, free of charge, to understand the customer journey and improve marketing ROI.

Company Details


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Awards & Recognition

Google Analytics won the following awards in the Website Analytics category

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Google Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

1
Since last award

89 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Analytics?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Helps Innovate

Feature Ratings

Average 84

Audience Segmentation

86

Conversion Analysis

86

Audience Demographics

85

Paid Search Integration

85

Device and Browser Analytics

85

Customer Value Analysis

85

Search Engine Optimization

85

Data Visualization

84

Social Media Analytics

83

Customer Journey Modelling

82

API Framework

81

Vendor Capability Ratings

Average 83

Business Value Created

87

Breadth of Features

85

Ease of Implementation

85

Quality of Features

84

Ease of Data Integration

84

Product Strategy and Rate of Improvement

82

Ease of IT Administration

82

Availability and Quality of Training

82

Ease of Customization

82

Usability and Intuitiveness

81

Vendor Support

77

Google Analytics Reviews

Arvid O.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Leading analysis tool, Google Analytics.

Likeliness to Recommend

9 /10

What differentiates Google Analytics from other similar products?

This tool provides everything you need to analyze websites. From demographics to device usage, it gives us all the information we need about our website and apps. Our business can continue to grow by tracking crucial metrics with ease thanks to simple dashboards and reports.

What is your favorite aspect of this product?

The Google Analytics feature that I appreciate most is its ability to provide comprehensive data on user behavior on our website and applications. Additionally, Google Analytics tracks a variety of matrices, such as pages, democratic events, and goal competitions. Thanks to this, we can have a deep understanding of how visitors interact with our content.

What do you dislike most about this product?

Some elements seem a little hidden or difficult to use, so it can be daunting at first, especially for new users.

What recommendations would you give to someone considering this product?

Google Analytics is one of the best website analytics tools on the market, allowing businesses to measure and improve their online performance as well as solve a variety of business problems.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Juan P.

  • Role: Information Technology
  • Industry: Entertainment
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Better website tracking solution

Likeliness to Recommend

9 /10

What differentiates Google Analytics from other similar products?

The affordability of its utility, which is free of charge and also ease of connection to other Google products is a great advantage.

What is your favorite aspect of this product?

It is possible to conduct traffic analysis on the website on users’ behavior and other performance aspects.

What do you dislike most about this product?

Complexity entails that it overwrites non specialists and particularly novice users.

What recommendations would you give to someone considering this product?

Should be owned by all website proprietors or marketers focused on optimizing their online campaign.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Tohibulla M.

  • Role: Consultant
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Easy way to get report about your website visitors

Likeliness to Recommend

10 /10

What differentiates Google Analytics from other similar products?

Available for free for all Google users, perhaps the most reliable statistics of website visitors available on Google Analytics.

What is your favorite aspect of this product?

WordPress plugin SiteKit by Google that once connected with Google Analytics account capable of showing all the vital Google Analytics statistics from within WP Admin dashboard.

What do you dislike most about this product?

Google Analytics dashboard could be made more user friendly.

What recommendations would you give to someone considering this product?

After launching your website, do connect it with Google Analytics for tracking website visitors statistics.The same is easy and if you are a WordPress user, make use of SiteKit plugin for added convenience.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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