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Google Analytics Logo Award Winner Product Badge
Google Analytics Logo Award Winner Product Badge
Google

Google Analytics

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Analytics
8.9 /10

What is Google Analytics?

Google Analytics is a platform that collects data from your websites and apps to create reports that provide insights into your business. It is the go-to platform for millions of website and app owners seeking to gain a deeper understanding of their website and app performance. With Google Analytics, you can fine-tune your digital strategy, optimize your campaigns, and take your online presence to new heights, and get a complete understanding of your customers across devices and platforms. Google Analytics gives you the tools, free of charge, to understand the customer journey and improve marketing ROI.

Company Details


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Awards & Recognition

Google Analytics won the following awards in the Website Analytics category

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Google Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

1
Since last award

89 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Analytics?

1% Negative
5% Neutral
94% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Helps Innovate

Feature Ratings

Average 84

Audience Segmentation

86

Conversion Analysis

86

Audience Demographics

85

Paid Search Integration

85

Device and Browser Analytics

85

Customer Value Analysis

85

Search Engine Optimization

85

Data Visualization

84

Social Media Analytics

83

Customer Journey Modelling

82

API Framework

81

Vendor Capability Ratings

Average 83

Business Value Created

87

Breadth of Features

85

Ease of Implementation

84

Quality of Features

84

Ease of Data Integration

84

Product Strategy and Rate of Improvement

82

Ease of IT Administration

82

Availability and Quality of Training

82

Ease of Customization

82

Usability and Intuitiveness

81

Vendor Support

77

Google Analytics Reviews

Iaroslav C.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Great analytics tool to check site performance

Likeliness to Recommend

10 /10

What differentiates Google Analytics from other similar products?

Google Analytics provides a lot of tools for analyzing the reports about activity on the site. Frequency of users, the most used place, traffics channels, etc – tons of possibilities of marketing analytics at one place. The product is improving version to version, that's also a point to differentiate GA from competitors

What is your favorite aspect of this product?

Google Analytics provides information on various web performance is just a click away. I especially like the how you can easily filter the information you need and create your own custom reporting for a more informed analysis. It can derive website's usage and provides an opportunity to check customer journey easily. It's been a great tool to increase website's conversion and look towards retention

What do you dislike most about this product?

Google Analytics is extremely not-entry level! UI is very complicated, sometimes you truly don't understand why so similar reports locate in absolutely different sections. Adaptation to use GA is the most frustrating point about this product

What recommendations would you give to someone considering this product?

Reach Google Academy for beginner + middle + advanced Google Analytics course, and practice as much as possible Use Google Tag Manager to launch GA from a container without necessity to code

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

rose g.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

Easy to use ! And not expensive

Likeliness to Recommend

10 /10

What differentiates Google Analytics from other similar products?

Easy to use program. Free to use program. ITS SO SIMPLE!

What is your favorite aspect of this product?

I love that I can see the zones where people who view the website are from and their rough location. I also love the LIVE data !

What do you dislike most about this product?

I have no issues with it !

What recommendations would you give to someone considering this product?

absolutely choose this product

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Govarthanan R.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2022

Great Funnel Analysis

Likeliness to Recommend

10 /10

What differentiates Google Analytics from other similar products?

Google Analytics can be integrated with any Dataset or Database

What is your favorite aspect of this product?

Managing the Schema of Data Maps is easy in Google Analytics

What do you dislike most about this product?

There is nothing to disliek about Google Analytics

What recommendations would you give to someone considering this product?

Try it for a few weeks and you won't regret it

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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