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Google Analytics Logo Award Winner Product Badge
Google Analytics Logo Award Winner Product Badge
Google

Google Analytics

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Analytics
8.9 /10

What is Google Analytics?

Google Analytics is a platform that collects data from your websites and apps to create reports that provide insights into your business. It is the go-to platform for millions of website and app owners seeking to gain a deeper understanding of their website and app performance. With Google Analytics, you can fine-tune your digital strategy, optimize your campaigns, and take your online presence to new heights, and get a complete understanding of your customers across devices and platforms. Google Analytics gives you the tools, free of charge, to understand the customer journey and improve marketing ROI.

Company Details


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Awards & Recognition

Google Analytics won the following awards in the Website Analytics category

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Google Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

1
Since last award

89 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Analytics?

1% Negative
5% Neutral
94% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Helps Innovate

Feature Ratings

Average 84

Audience Segmentation

86

Conversion Analysis

86

Audience Demographics

85

Paid Search Integration

85

Device and Browser Analytics

85

Customer Value Analysis

85

Search Engine Optimization

85

Data Visualization

84

Social Media Analytics

83

Customer Journey Modelling

82

API Framework

81

Vendor Capability Ratings

Average 83

Business Value Created

87

Breadth of Features

85

Ease of Implementation

84

Quality of Features

84

Ease of Data Integration

84

Product Strategy and Rate of Improvement

82

Ease of IT Administration

82

Availability and Quality of Training

82

Ease of Customization

82

Usability and Intuitiveness

81

Vendor Support

77

Google Analytics Reviews

Marcos P.

  • Role: Sales Marketing
  • Industry: Transportation
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2022

Fantastic product

Likeliness to Recommend

10 /10

What differentiates Google Analytics from other similar products?

unlike other products with google analyts The ability to obtain data on the origin of users and how they interact with the pages is also vital for the organization when making decisions.

What is your favorite aspect of this product?

What we like most about this tool is that it helps me immensely in identifying user behavior and mapping Visitor actions.

What do you dislike most about this product?

since we have been using it we have not found any fault with this tool so I feel very comfortable with it.

What recommendations would you give to someone considering this product?

we can recommend this tool as it has the ability to really dive into your marketing and see what people are looking for and how they find it on the internet.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Trustworthy

Anuja C.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

"effective tool for small business"

Likeliness to Recommend

9 /10

What differentiates Google Analytics from other similar products?

This tool is very effective for tracking website traffic and to come up marketing strategies that help different business to make their website ranking on top on google search.

What is your favorite aspect of this product?

Firstly this is best an effective tool that help in SEO and keep all record for the incoming traffic on website.Help us to come up with marketing strategies for different region.

What do you dislike most about this product?

i don't dislike this tool at all very useful if one to manage their website effectively.

What recommendations would you give to someone considering this product?

Best tool for all type of business to make their marketing strategies and control traffic on their website.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Syed Taha I.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2022

Easy to use with great features

Likeliness to Recommend

10 /10

What differentiates Google Analytics from other similar products?

Obviously the name GOOGLE it self.

What is your favorite aspect of this product?

Its analyses my website in very deep and properly I am very much satisfied.

What do you dislike most about this product?

So many options please reduce and make it simple.

What recommendations would you give to someone considering this product?

Highly recommend to anyone who want to check his website traffic.

Pros

  • Efficient Service
  • Effective Service
  • Caring
  • Respectful

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