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Google Analytics Logo Award Winner Product Badge
Google Analytics Logo Award Winner Product Badge
Google

Google Analytics

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Analytics
8.9 /10

What is Google Analytics?

Google Analytics is a platform that collects data from your websites and apps to create reports that provide insights into your business. It is the go-to platform for millions of website and app owners seeking to gain a deeper understanding of their website and app performance. With Google Analytics, you can fine-tune your digital strategy, optimize your campaigns, and take your online presence to new heights, and get a complete understanding of your customers across devices and platforms. Google Analytics gives you the tools, free of charge, to understand the customer journey and improve marketing ROI.

Company Details


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Awards & Recognition

Google Analytics won the following awards in the Website Analytics category

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Google Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Analytics?

1% Negative
5% Neutral
94% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Respectful

Feature Ratings

Average 84

Machine Learning

88

AI Tools

88

Audience Segmentation

86

Conversion Analysis

86

Audience Demographics

85

Paid Search Integration

85

Search Engine Optimization

85

Device and Browser Analytics

85

Customer Value Analysis

84

Data Visualization

84

Social Media Analytics

83

Vendor Capability Ratings

Average 83

Business Value Created

87

Breadth of Features

85

Quality of Features

84

Ease of Implementation

84

Ease of Data Integration

84

Product Strategy and Rate of Improvement

82

Ease of IT Administration

82

Ease of Customization

82

Availability and Quality of Training

82

Usability and Intuitiveness

81

Vendor Support

77

Google Analytics Reviews

Jodie A.

  • Role: Sales Marketing
  • Industry: Not for Profit
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Fantastic product!

Likeliness to Recommend

10 /10

What differentiates Google Analytics from other similar products?

Simple and easy to use analytics. Can quickly be customised for individual businesses and needs.

What is your favorite aspect of this product?

Real-time tracking and customers on-site now.

What do you dislike most about this product?

Can be complicated to integrate with Google Tag Manager

What recommendations would you give to someone considering this product?

Get it and study online courses to help you explore all of the useful features.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

ARCHITA C.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

Data at your finger tips

Likeliness to Recommend

9 /10

What differentiates Google Analytics from other similar products?

Google Analytics is the best tool to get transparent and real time data if you are into customer engagement and lead generation.

What is your favorite aspect of this product?

The reports it generates are good as they are very detailed.

What do you dislike most about this product?

Nothing at all

What recommendations would you give to someone considering this product?

Best tool to understand your customer needs

Pros

  • Reliable
  • Trustworthy
  • Effective Service
  • Inspires Innovation

Antoun y.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Best web analytics software

Likeliness to Recommend

10 /10

What differentiates Google Analytics from other similar products?

Google Analytics are the best and most useful website analytics tool that will give you all live updates and full detailed analytics

What is your favorite aspect of this product?

My favorite aspect of Google Analytics is how simple is it to connect your company website to it to start collecting and analyzing data.

What do you dislike most about this product?

Nothing about Google Analytics is worth mentioning as a negative.

What recommendations would you give to someone considering this product?

I recommend using Google Analytics to get the most acurate data about your website visitors.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Google Analytics Comparisons

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