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Google Analytics Logo Award Winner Product Badge
Google Analytics Logo Award Winner Product Badge
Google

Google Analytics

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Analytics
8.9 /10

What is Google Analytics?

Google Analytics is a platform that collects data from your websites and apps to create reports that provide insights into your business. It is the go-to platform for millions of website and app owners seeking to gain a deeper understanding of their website and app performance. With Google Analytics, you can fine-tune your digital strategy, optimize your campaigns, and take your online presence to new heights, and get a complete understanding of your customers across devices and platforms. Google Analytics gives you the tools, free of charge, to understand the customer journey and improve marketing ROI.

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Awards & Recognition

Google Analytics won the following awards in the Website Analytics category

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Google Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Analytics?

1% Negative
5% Neutral
94% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Respectful

Feature Ratings

Average 84

Machine Learning

88

AI Tools

88

Audience Segmentation

86

Conversion Analysis

86

Audience Demographics

85

Paid Search Integration

85

Search Engine Optimization

85

Device and Browser Analytics

85

Customer Value Analysis

84

Data Visualization

84

Social Media Analytics

83

Vendor Capability Ratings

Average 83

Business Value Created

87

Breadth of Features

85

Quality of Features

84

Ease of Implementation

84

Ease of Data Integration

84

Product Strategy and Rate of Improvement

82

Ease of IT Administration

82

Ease of Customization

82

Availability and Quality of Training

82

Usability and Intuitiveness

81

Vendor Support

77

Google Analytics Reviews

Vivek s.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Get great product insights with Google Analytics

Likeliness to Recommend

9 /10

What differentiates Google Analytics from other similar products?

One thing that differentiates Google Analytics from others is the amount of documentation that is present. It is very easy to look for answers for your questions

What is your favorite aspect of this product?

I like the details that are provided in the reports. Also, integration is available with Many 3rd party applications

What do you dislike most about this product?

The only thing to dislike about Google Analytics is it's vastness

What recommendations would you give to someone considering this product?

It is a no brainer when it comes to considering Google analytics

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Robert P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2022

We track objectives and events via Google Analytic

Likeliness to Recommend

9 /10

What differentiates Google Analytics from other similar products?

Targets and happenings are monitored with the use of Google Analytics. We need to keep track of several domains, each with its own currency, in a single account. In order to determine which of our marketing strategies is yielding the best results, we can utilize Google Analytics' advanced cross-domain monitoring to monitor the success of each of our many channels.

What is your favorite aspect of this product?

When it comes to monitoring the success of our clients' websites, we rely on Google Analytics. To ensure our clients are getting a good return on their investment, we also utilize it to monitor the performance of their Google Ads campaigns. We can also help our customers spend their digital advertising budgets wisely by using Google Analytics to track where their ads are performing best in the vast and ever-changing digital landscape.

What do you dislike most about this product?

Downloading Google Analytics many times will reveal funnel statistics but not underlying patterns. It's possible to generate personalized reports, but not charts; for that, you'll need to export the information and work with it offline. Using the same segments and reporting parameters might yield varying outcomes.

What recommendations would you give to someone considering this product?

Google Analytics is a must-have if your company has a website, as it allows you to monitor traffic and conversions. If you want to increase your website's marketing efforts, you need to track visitor data to see which strategies are working and which ones aren't. In today's complicated digital landscape, it is impossible to efficiently manage a website without the in-depth data that Google Analytics provides.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Ryan H.

  • Role: Student Academic
  • Industry: Technology
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Jul 2022

Very useful site usage insights and leads.

Likeliness to Recommend

9 /10

What differentiates Google Analytics from other similar products?

The detail of the visualizations and the quality of reporting is impressive. It is also incredibly easy to implement.

What is your favorite aspect of this product?

The ease of implementation makes it very helpful.

What do you dislike most about this product?

The cost. It is easy to increase the cost considerably as you add features.

What recommendations would you give to someone considering this product?

Consider the full breadth of Google Analytics features relative to other analytics providers. It is a simple out-of-the-box solution but make sure that you will actually regularly pay attention to the analytics and use them for business decision-making. Otherwise your insights are useless.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cons

  • Charges for Enhancements

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