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Google Analytics Logo Award Winner Product Badge
Google Analytics Logo Award Winner Product Badge
Google

Google Analytics

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Analytics
8.9 /10

What is Google Analytics?

Google Analytics is a platform that collects data from your websites and apps to create reports that provide insights into your business. It is the go-to platform for millions of website and app owners seeking to gain a deeper understanding of their website and app performance. With Google Analytics, you can fine-tune your digital strategy, optimize your campaigns, and take your online presence to new heights, and get a complete understanding of your customers across devices and platforms. Google Analytics gives you the tools, free of charge, to understand the customer journey and improve marketing ROI.

Company Details


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Awards & Recognition

Google Analytics won the following awards in the Website Analytics category

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Google Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

1
Since last award

89 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Analytics?

1% Negative
5% Neutral
94% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Helps Innovate

Feature Ratings

Average 84

Audience Segmentation

86

Conversion Analysis

86

Audience Demographics

85

Paid Search Integration

85

Device and Browser Analytics

85

Customer Value Analysis

85

Search Engine Optimization

85

Data Visualization

84

Social Media Analytics

83

Customer Journey Modelling

82

API Framework

81

Vendor Capability Ratings

Average 83

Business Value Created

87

Breadth of Features

85

Ease of Implementation

84

Quality of Features

84

Ease of Data Integration

84

Product Strategy and Rate of Improvement

82

Ease of IT Administration

82

Availability and Quality of Training

82

Ease of Customization

82

Usability and Intuitiveness

81

Vendor Support

77

Google Analytics Reviews

Robert J.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

In-depth Performance of the website

Likeliness to Recommend

9 /10

What differentiates Google Analytics from other similar products?

More customer service and easy to use.

What is your favorite aspect of this product?

All of my websites have Google Analytics integrated. When compared to other analytics websites, it is one of the best. Simply insert the code in the website header to connect it with any website. Its real-time visitor feature is fantastic and provides a report that is entirely correct. I can now simply track the user session duration thanks to Google Analytics. That makes it easier for me to adjust and optimize my blog's performance in accordance with the analytics data. Now that function, which allows me to simply track the source of website traffic, is fantastic.

What do you dislike most about this product?

It would be wonderful if it started giving out visitor IP addresses because it enables us to stop hacker/spam bot attacks. To acquire the IP addresses of the visitors and ban the phone IP addresses, I must now install more plugins or utilize another service. Other than that, it's a fantastic tool for examining the website's overall performance.

What recommendations would you give to someone considering this product?

Knowing visitor metrics such as user retention, repeat visits, session length, real-time visitors, geographical information, devices used to access websites, and much more is helpful to me.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy

jigna s.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Complicated, but amazing nevertheless.

Likeliness to Recommend

8 /10

What differentiates Google Analytics from other similar products?

It is a powerhouse - an all in one place to get the richest data possible for your needs. I don't think there's any better place.

What is your favorite aspect of this product?

The fact that you can integrate it with any website you own seamlessly is amazing. It offers so many in-depth analytics that are extremely useful for market research.

What do you dislike most about this product?

There are certain things and tasks that are very complicated and could be explained better in terms of tutorials or videos.

What recommendations would you give to someone considering this product?

If you're a trained professional and know your way around this software or have knowledge about advanced data analysis, just go for it blindly.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Unique Features

Muhammad Khalid S.

  • Role: Consultant
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Easy to use.

Likeliness to Recommend

10 /10

What differentiates Google Analytics from other similar products?

Easily we can tracks and reports website traffic

What is your favorite aspect of this product?

WE can track ore phones, email and password which we forget.

What do you dislike most about this product?

Nothing to say anything about dislikes.

What recommendations would you give to someone considering this product?

Strongly recommend.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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