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Google Analytics Logo Award Winner Product Badge
Google Analytics Logo Award Winner Product Badge
Google

Google Analytics

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Analytics
8.9 /10

What is Google Analytics?

Google Analytics is a platform that collects data from your websites and apps to create reports that provide insights into your business. It is the go-to platform for millions of website and app owners seeking to gain a deeper understanding of their website and app performance. With Google Analytics, you can fine-tune your digital strategy, optimize your campaigns, and take your online presence to new heights, and get a complete understanding of your customers across devices and platforms. Google Analytics gives you the tools, free of charge, to understand the customer journey and improve marketing ROI.

Company Details


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Awards & Recognition

Google Analytics won the following awards in the Website Analytics category

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Google Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Analytics?

1% Negative
5% Neutral
94% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Respectful

Feature Ratings

Average 84

Machine Learning

88

AI Tools

88

Audience Segmentation

86

Conversion Analysis

86

Audience Demographics

85

Paid Search Integration

85

Search Engine Optimization

85

Device and Browser Analytics

85

Customer Value Analysis

84

Data Visualization

84

Social Media Analytics

83

Vendor Capability Ratings

Average 83

Business Value Created

87

Breadth of Features

85

Quality of Features

84

Ease of Implementation

84

Ease of Data Integration

84

Product Strategy and Rate of Improvement

82

Ease of IT Administration

82

Ease of Customization

82

Availability and Quality of Training

82

Usability and Intuitiveness

81

Vendor Support

77

Google Analytics Reviews

Mathias L.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2022

Great and very Intuitive. Simply wonderful

Likeliness to Recommend

10 /10

What differentiates Google Analytics from other similar products?

Location, actions and behavioural tracking of traffic and ease of usage

What is your favorite aspect of this product?

The various reports and visitors from different countries, their bounce rate suggestions to improve.

What do you dislike most about this product?

I do not think of any. so far so good.

What recommendations would you give to someone considering this product?

You will really be proud of the reports you are going to get. Especially for your websites. I have love it from the very moment I was introduces to it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Marco O.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

essential to have this service

Likeliness to Recommend

10 /10

What differentiates Google Analytics from other similar products?

There are many companies that are dedicated to the same as Google Analytics but no matter how hard they can give the company, Google always surpasses them, since their quality and stability is one of the best currently at the forefront

What is your favorite aspect of this product?

it is good enough for me to continue using it after a long time of learning to use it correctly, it is one of the most important tools to know the visits to our websites, it is also very important to know those details and add a little more quality to the site thanks to Google Analytics

What do you dislike most about this product?

what annoys me the most is that when I want to see the visits in real time, it is not always very accurate, and that causes me a little discomfort, because I feel that it does not work quite well. but from the rest it is very good what it offers permanently

What recommendations would you give to someone considering this product?

I am always asked what my fundamental tools are to be able to have a website in perfect condition, well positioned and with totally organic visits, and this tool is very important because I can know a lot of details that really matter to me about my website and the users. or potential clients, I recommend her whenever I have the opportunity or when they ask me about it

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Charlie G.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2022

Provides all aspects of our websites analytics

Likeliness to Recommend

10 /10

What differentiates Google Analytics from other similar products?

I have never used or heard of anything other than Google Analytics for websites.

What is your favorite aspect of this product?

Complete analytics for our website.

What do you dislike most about this product?

Lots of information can be overwhelming at times.

What recommendations would you give to someone considering this product?

If you don't have your website set up with Google Analytics, this is a must do to get valuable information about your site.

Pros

  • Reliable
  • Enables Productivity
  • Unique Features
  • Efficient Service

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