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Google Analytics Logo Award Winner Product Badge
Google Analytics Logo Award Winner Product Badge
Google

Google Analytics

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Analytics
8.9 /10

What is Google Analytics?

Google Analytics is a platform that collects data from your websites and apps to create reports that provide insights into your business. It is the go-to platform for millions of website and app owners seeking to gain a deeper understanding of their website and app performance. With Google Analytics, you can fine-tune your digital strategy, optimize your campaigns, and take your online presence to new heights, and get a complete understanding of your customers across devices and platforms. Google Analytics gives you the tools, free of charge, to understand the customer journey and improve marketing ROI.

Company Details


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Awards & Recognition

Google Analytics won the following awards in the Website Analytics category

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Google Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Analytics?

1% Negative
5% Neutral
94% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Respectful

Feature Ratings

Average 84

Machine Learning

88

AI Tools

88

Audience Segmentation

86

Conversion Analysis

86

Audience Demographics

85

Paid Search Integration

85

Search Engine Optimization

85

Device and Browser Analytics

85

Customer Value Analysis

84

Data Visualization

84

Social Media Analytics

83

Vendor Capability Ratings

Average 83

Business Value Created

87

Breadth of Features

85

Quality of Features

84

Ease of Implementation

84

Ease of Data Integration

84

Product Strategy and Rate of Improvement

82

Ease of IT Administration

82

Ease of Customization

82

Availability and Quality of Training

82

Usability and Intuitiveness

81

Vendor Support

77

Google Analytics Reviews

Jonathan T.

  • Role: Operations
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Fantastic Analytics Tool

Likeliness to Recommend

10 /10

What differentiates Google Analytics from other similar products?

This web analytics service offers accuracy, which makes it the best. Additionally, web analytics service is highly affordable.

What is your favorite aspect of this product?

The accuracy offered by this web analytics service makes it a game changer for us. We are now able to learn more about our clients online with the help of this web analytics service.

What do you dislike most about this product?

This web analytics service is so perfect for us. I have never experienced any challenges when using this web analytics service.

What recommendations would you give to someone considering this product?

I recommend this web analytics service and you will enjoy accuracy and affordability.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Priya K.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

It is a valuable tool.

Likeliness to Recommend

10 /10

What differentiates Google Analytics from other similar products?

It tracks online traffic which lets you to understand the channels that are most profitable for your website, and this helps me to improve your traffic generation.

What is your favorite aspect of this product?

I love that by providing in-depth insights into my website I can know how my actions perform, and this has helped to increase my return on investments by 20%. Also, it perfectly integrates with other Google services

What do you dislike most about this product?

It has many useful features that are very valuable to collect data. I don't dislike anything about it.

What recommendations would you give to someone considering this product?

It is a great product. Google Analytics help you to understand your customers and visitors user behavior and change the way you interact with them in the most optimized way.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Monica s.

  • Role: Industry Specific Role
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Google analytics is a necessity.

Likeliness to Recommend

8 /10

What differentiates Google Analytics from other similar products?

Google Analytics has been deployed in my company to manage websites and identify the areas that need redesigns. It sends multiple reports on the progress of our websites

What is your favorite aspect of this product?

We can customize the ports with days, weeks months and even years. Google Analytics allows us to share the analytic reports through dashboards in any formats. It is also very simple to use.

What do you dislike most about this product?

It is very tough to get in touch with the customer service team.

What recommendations would you give to someone considering this product?

Google analytics is widely used for websites analytics so most people are familiar with with reports and can easily understand them.

Pros

  • Continually Improving Product
  • Unique Features
  • Caring
  • Saves Time

Most Popular Google Analytics Comparisons

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