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Google Analytics Logo Award Winner Product Badge
Google Analytics Logo Award Winner Product Badge
Google

Google Analytics

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Analytics
8.9 /10

What is Google Analytics?

Google Analytics is a platform that collects data from your websites and apps to create reports that provide insights into your business. It is the go-to platform for millions of website and app owners seeking to gain a deeper understanding of their website and app performance. With Google Analytics, you can fine-tune your digital strategy, optimize your campaigns, and take your online presence to new heights, and get a complete understanding of your customers across devices and platforms. Google Analytics gives you the tools, free of charge, to understand the customer journey and improve marketing ROI.

Company Details


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Awards & Recognition

Google Analytics won the following awards in the Website Analytics category

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Google Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

1
Since last award

89 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Analytics?

1% Negative
5% Neutral
94% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Helps Innovate

Feature Ratings

Average 84

Audience Segmentation

86

Conversion Analysis

86

Audience Demographics

85

Paid Search Integration

85

Device and Browser Analytics

85

Customer Value Analysis

85

Search Engine Optimization

85

Data Visualization

84

Social Media Analytics

83

Customer Journey Modelling

82

API Framework

81

Vendor Capability Ratings

Average 83

Business Value Created

87

Breadth of Features

85

Ease of Implementation

84

Quality of Features

84

Ease of Data Integration

84

Product Strategy and Rate of Improvement

82

Ease of IT Administration

82

Availability and Quality of Training

82

Ease of Customization

82

Usability and Intuitiveness

81

Vendor Support

77

Google Analytics Reviews

Zack L.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Your Key to Website Success

Likeliness to Recommend

8 /10

What differentiates Google Analytics from other similar products?

The product integrates well with other Google tools, such as Google Ads and Google Search Console, providing a comprehensive view of marketing and advertising efforts.

What is your favorite aspect of this product?

The custom dashboards and reports make it easy to understand and analyze data, and the insights gained have been instrumental in making informed decisions about website optimization and marketing strategies.

What do you dislike most about this product?

the vast amount of data can sometimes be overwhelming and difficult to interpret, especially for less experienced users.

What recommendations would you give to someone considering this product?

I would highly recommend Google Analytics to anyone looking for a comprehensive website tracking and analysis tool. The product is easy to use and provides valuable insights that can help improve website performance and drive business growth. It's important to allocate sufficient time for setting up and learning the product to get the most out of it.

Pros

  • Helps Innovate
  • Respectful
  • Client Friendly Policies
  • Acts with Integrity

Angeline J.

  • Role: Sales Marketing
  • Industry: Utilities
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Google Analytics Is Fantastic and Easy to Use

Likeliness to Recommend

10 /10

What differentiates Google Analytics from other similar products?

The ease of use to this business intelligence platform makes everything perfect for us and makes this tool better than its competitors. I also love the accuracy of Google Analytics.

What is your favorite aspect of this product?

Google Analytics has an incredible and intuitive interface that enables us to get insights with ease. Using and implementing Google Analytics is very easy. Google Analytics has amazing features.

What do you dislike most about this product?

I do not dislike anything about Google Analytics. Google Analytics has great capabilities and accurate features. Google Analytics is highly reliable.

What recommendations would you give to someone considering this product?

I would like to recommend Google Analytics. Google Analytics has been so amazing.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ellen A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

An easy to use tool.

Likeliness to Recommend

10 /10

What differentiates Google Analytics from other similar products?

Google Analytics provides features for tracking user behavior, such as tracking user interactions with website content, which is very important for me in monitoring user activity on the website and identifying potential security incidents.

What is your favorite aspect of this product?

Google Analytics can be advantageous in monitoring website traffic and identifying potential security incidents, such as unauthorized access attempts or malicious traffic.

What do you dislike most about this product?

I love every aspect and feature of Google Analytics.

What recommendations would you give to someone considering this product?

Google Analytics integrates with other Google products, such as Google Ads, making it a comprehensive solution for website analytics.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Google Analytics Comparisons

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