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Google Analytics Logo Award Winner Product Badge
Google Analytics Logo Award Winner Product Badge
Google

Google Analytics

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Analytics
8.9 /10

What is Google Analytics?

Google Analytics is a platform that collects data from your websites and apps to create reports that provide insights into your business. It is the go-to platform for millions of website and app owners seeking to gain a deeper understanding of their website and app performance. With Google Analytics, you can fine-tune your digital strategy, optimize your campaigns, and take your online presence to new heights, and get a complete understanding of your customers across devices and platforms. Google Analytics gives you the tools, free of charge, to understand the customer journey and improve marketing ROI.

Company Details


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Awards & Recognition

Google Analytics won the following awards in the Website Analytics category

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Google Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

1
Since last award

89 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Analytics?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Helps Innovate

Feature Ratings

Average 84

Audience Segmentation

86

Conversion Analysis

86

Audience Demographics

85

Paid Search Integration

85

Device and Browser Analytics

85

Customer Value Analysis

85

Search Engine Optimization

85

Data Visualization

84

Social Media Analytics

83

Customer Journey Modelling

82

API Framework

81

Vendor Capability Ratings

Average 83

Business Value Created

87

Breadth of Features

85

Ease of Implementation

85

Quality of Features

84

Ease of Data Integration

84

Product Strategy and Rate of Improvement

82

Ease of IT Administration

82

Availability and Quality of Training

82

Ease of Customization

82

Usability and Intuitiveness

81

Vendor Support

77

Google Analytics Reviews

Eduardo Augusto S.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2024

Our main source of Information

Likeliness to Recommend

9 /10

What differentiates Google Analytics from other similar products?

GA4 has the largest market share. That's why they have the bargaining power to maintain a more aggressive price. However, the features presented in the tool are of great use to any type of website that needs to understand its traffic. Currently, it is impossible to find any large website that does not have GA features implemented.

What is your favorite aspect of this product?

The versatility of available analyses and the ease of use. A novice user can learn it in just a few days of use.

What do you dislike most about this product?

The fact that many reports available in the previous version have been discontinued.

What recommendations would you give to someone considering this product?

Other competitors on the market have better features but are much more expensive. Trying GA4 before investing in others is the best way to understand how much value you can extract from the analyses.

Pros

  • Respectful
  • Reliable
  • Enables Productivity
  • Trustworthy

Cons

  • Less Generous
  • Vendor's Interest First
  • Under Delivered

Adedayo O.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2024

Website traffic analysis Keword optimization

Likeliness to Recommend

10 /10

What differentiates Google Analytics from other similar products?

Keyword optimization Free account

What is your favorite aspect of this product?

Easy to set up Amazing website insights

What do you dislike most about this product?

Google analytics is one of the best tools out there. I don't dislike it

What recommendations would you give to someone considering this product?

Google analytics is great for website traffic and keword analysis

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Calvin z.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

Very good product, it helps website owners a lot,

Likeliness to Recommend

10 /10

What differentiates Google Analytics from other similar products?

IT stands out because of how easy to integrate with other google services.

What is your favorite aspect of this product?

IT it show if my pages are indexed or not, that way i don't just wait to see results thinking my web pages are indexed when they not.

What do you dislike most about this product?

Little to nothing, it seems to have limited data on a free version.

What recommendations would you give to someone considering this product?

That as soon as you have your website running, just make sure to get google analytics.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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