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Google Analytics Logo Award Winner Product Badge
Google Analytics Logo Award Winner Product Badge
Google

Google Analytics

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Google Analytics
8.9 /10

What is Google Analytics?

Google Analytics is a platform that collects data from your websites and apps to create reports that provide insights into your business. It is the go-to platform for millions of website and app owners seeking to gain a deeper understanding of their website and app performance. With Google Analytics, you can fine-tune your digital strategy, optimize your campaigns, and take your online presence to new heights, and get a complete understanding of your customers across devices and platforms. Google Analytics gives you the tools, free of charge, to understand the customer journey and improve marketing ROI.

Company Details


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Awards & Recognition

Google Analytics won the following awards in the Website Analytics category

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Google Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Analytics?

1% Negative
5% Neutral
94% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Respectful

Feature Ratings

Average 84

Machine Learning

100

AI Tools

100

Audience Segmentation

86

Conversion Analysis

86

Audience Demographics

85

Paid Search Integration

85

Search Engine Optimization

85

Device and Browser Analytics

85

Customer Value Analysis

85

Data Visualization

84

Social Media Analytics

83

Vendor Capability Ratings

Average 83

Business Value Created

87

Breadth of Features

85

Quality of Features

84

Ease of Implementation

84

Ease of Data Integration

84

Product Strategy and Rate of Improvement

82

Ease of IT Administration

82

Ease of Customization

82

Availability and Quality of Training

82

Usability and Intuitiveness

81

Vendor Support

77

Google Analytics Reviews

Jonathan S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Detailed website tracking and analysis.

Likeliness to Recommend

9 /10

What differentiates Google Analytics from other similar products?

Offers extensive tracking and analysis capabilities, including real-time data, customizable reports, and the ability to track specific user segments.

What is your favorite aspect of this product?

Its comprehensive tracking and analysis features provide valuable insights into website performance and user behavior.

What do you dislike most about this product?

Its data can be overwhelming for beginners, and some users find its interface to be outdated and difficult to navigate.

What recommendations would you give to someone considering this product?

ake advantage of the wealth of online tutorials and resources available to help you understand and make the most of the software, and consider investing in a paid course or consultant if you need more in-depth help. Youtube, in addition to the suite of content Google provides, is more than enough to get started.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Effective Service

Nabin P.

  • Role: C-Level
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2023

Most advanced analytics for enterprise websites

Likeliness to Recommend

9 /10

What differentiates Google Analytics from other similar products?

Google Analytics is easy to implement and is widely used. Can easily handle billions of hits. Readily available training and professionals.

What is your favorite aspect of this product?

It's free for small and mid-sized businesses so the owners can grow their businesses without any burden.

What do you dislike most about this product?

It is not a self-hosted service, so cannot be confident with data privacy.

What recommendations would you give to someone considering this product?

It's easy to use and offers lots of useful features for free. Its paid plan further allows us to track and analyze big data.

Pros

  • Trustworthy
  • Saves Time
  • Respectful
  • Helps Innovate

Cons

  • Security Frustrates
  • Vendor's Interest First
  • Less Transparent

Jose B.

  • Role: Sales Marketing
  • Industry: Transportation
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

A beautiful tracking tool

Likeliness to Recommend

9 /10

What differentiates Google Analytics from other similar products?

Unlike other tools, this one is unique in that it is easy to use, easy to navigate, and offers a wide range of features. is more relevant.

What is your favorite aspect of this product?

What I admire most about this tool is that it integrates seamlessly with other Google products, making it quite a powerful tool, and it can also help make decisions on how to improve the site to make it more user-friendly and efficient. visitors

What do you dislike most about this product?

In my particular experience with this tool, I can say that it is unique and flawless as it is a good starter tool for any organization that wants to track its performance and understand visitor behavior.

What recommendations would you give to someone considering this product?

One of the reasons why we offer this tool ourselves is because this tool helps to perceive the traffic and all the performance of our website and offers us benefits in real time.

Pros

  • Performance Enhancing
  • Unique Features
  • Effective Service
  • Caring

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