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Google Analytics Logo Award Winner Product Badge
Google Analytics Logo Award Winner Product Badge
Google

Google Analytics

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Analytics
8.9 /10

What is Google Analytics?

Google Analytics is a platform that collects data from your websites and apps to create reports that provide insights into your business. It is the go-to platform for millions of website and app owners seeking to gain a deeper understanding of their website and app performance. With Google Analytics, you can fine-tune your digital strategy, optimize your campaigns, and take your online presence to new heights, and get a complete understanding of your customers across devices and platforms. Google Analytics gives you the tools, free of charge, to understand the customer journey and improve marketing ROI.

Company Details


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Awards & Recognition

Google Analytics won the following awards in the Website Analytics category

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Google Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

1
Since last award

89 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Analytics?

1% Negative
5% Neutral
94% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Helps Innovate

Feature Ratings

Average 84

Audience Segmentation

86

Conversion Analysis

86

Audience Demographics

85

Paid Search Integration

85

Device and Browser Analytics

85

Customer Value Analysis

85

Search Engine Optimization

85

Data Visualization

84

Social Media Analytics

83

Customer Journey Modelling

82

API Framework

81

Vendor Capability Ratings

Average 83

Business Value Created

87

Breadth of Features

85

Ease of Implementation

84

Quality of Features

84

Ease of Data Integration

84

Product Strategy and Rate of Improvement

82

Ease of IT Administration

82

Availability and Quality of Training

82

Ease of Customization

82

Usability and Intuitiveness

81

Vendor Support

77

Google Analytics Reviews

Atul K.

  • Role: Consultant
  • Industry: Engineering
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Fantastic product!

Likeliness to Recommend

8 /10

What differentiates Google Analytics from other similar products?

quick search and result quick.

What is your favorite aspect of this product?

Output of the Result display

What do you dislike most about this product?

none of the part

What recommendations would you give to someone considering this product?

No need to improvent as of now

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ali K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2023

The best analytics tool.

Likeliness to Recommend

10 /10

What differentiates Google Analytics from other similar products?

Its most important privilege is that it is completely free and has a giant like Google behind it.

What is your favorite aspect of this product?

Thanks to its easy use, it is possible to start receiving analytical data from web or application projects immediately.

What do you dislike most about this product?

It has an effect that partially slows down the opening speed of the website.

What recommendations would you give to someone considering this product?

If you are going to do SEO work, Google Analytics is one of the free services you should definitely try.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Robert J.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

It provides data in depth and breadth.

Likeliness to Recommend

10 /10

What differentiates Google Analytics from other similar products?

With Google Analytics, you can track a wide range of metrics related to website traffic, user behavior, and conversions. This level of detail makes it easy to identify areas where your website or app can be optimized to improve user engagement and conversion rates.

What is your favorite aspect of this product?

I love that it integrates with other Google products, like Google Ads and Google Tag Manager. This integration makes it easy to track the performance of our marketing campaigns and analyze how users interact with our website or app after clicking on an ad.

What do you dislike most about this product?

The sheer amount of data and options available can be confusing, and it takes some time to become familiar with the platform's features and capabilities.

What recommendations would you give to someone considering this product?

It is an excellent product that provides data in depth and breath. They should give it a try.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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