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Google Analytics Logo Award Winner Product Badge
Google Analytics Logo Award Winner Product Badge
Google

Google Analytics

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Analytics
8.9 /10

What is Google Analytics?

Google Analytics is a platform that collects data from your websites and apps to create reports that provide insights into your business. It is the go-to platform for millions of website and app owners seeking to gain a deeper understanding of their website and app performance. With Google Analytics, you can fine-tune your digital strategy, optimize your campaigns, and take your online presence to new heights, and get a complete understanding of your customers across devices and platforms. Google Analytics gives you the tools, free of charge, to understand the customer journey and improve marketing ROI.

Company Details


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Awards & Recognition

Google Analytics won the following awards in the Website Analytics category

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Google Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

1
Since last award

89 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Analytics?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Helps Innovate

Feature Ratings

Average 84

Audience Segmentation

86

Conversion Analysis

86

Audience Demographics

85

Paid Search Integration

85

Device and Browser Analytics

85

Customer Value Analysis

85

Search Engine Optimization

85

Data Visualization

84

Social Media Analytics

83

Customer Journey Modelling

82

API Framework

81

Vendor Capability Ratings

Average 83

Business Value Created

87

Breadth of Features

85

Ease of Implementation

85

Quality of Features

84

Ease of Data Integration

84

Product Strategy and Rate of Improvement

82

Ease of IT Administration

82

Availability and Quality of Training

82

Ease of Customization

82

Usability and Intuitiveness

81

Vendor Support

77

Google Analytics Reviews

Mohd Saalim T.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2023

Best Ever Analytics Tool For Website

Likeliness to Recommend

10 /10

What differentiates Google Analytics from other similar products?

It's interface and flexibility

What is your favorite aspect of this product?

Conversion tracking

What do you dislike most about this product?

Nothing I dislike about UA, but GA4 s a little hard

What recommendations would you give to someone considering this product?

Must have a tool for analysis

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Tahir A.

  • Role: Finance
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

The best there is

Likeliness to Recommend

6 /10

What differentiates Google Analytics from other similar products?

Features of google analytics are very superior

What is your favorite aspect of this product?

Integration and production of reports

What do you dislike most about this product?

Nothing I could think of right now

What recommendations would you give to someone considering this product?

Best tool available in the market

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Rafiq K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2023

Best tool for monitoring website

Likeliness to Recommend

9 /10

What differentiates Google Analytics from other similar products?

Google Analytics is a great tool for website analysis that provides clear views of the website. It's an excellent tool for tracking traffic and website health.

What is your favorite aspect of this product?

It gives detailed analysis of the website including traffic, Users GEO, Users Country and lots of other important data

What do you dislike most about this product?

Sometime feels they are doing too much update with the system so we have to keep changing the code and update the new design

What recommendations would you give to someone considering this product?

Google Analytics is the best tool for monitoring your website which provides clear information about your website usability. It's the best choice for anyone who want to analyze the website

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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