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Google Analytics Logo Award Winner Product Badge
Google Analytics Logo Award Winner Product Badge
Google

Google Analytics

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Analytics
8.9 /10

What is Google Analytics?

Google Analytics is a platform that collects data from your websites and apps to create reports that provide insights into your business. It is the go-to platform for millions of website and app owners seeking to gain a deeper understanding of their website and app performance. With Google Analytics, you can fine-tune your digital strategy, optimize your campaigns, and take your online presence to new heights, and get a complete understanding of your customers across devices and platforms. Google Analytics gives you the tools, free of charge, to understand the customer journey and improve marketing ROI.

Company Details


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Awards & Recognition

Google Analytics won the following awards in the Website Analytics category

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Google Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

1
Since last award

89 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Analytics?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Helps Innovate

Feature Ratings

Average 84

Audience Segmentation

86

Conversion Analysis

86

Audience Demographics

85

Paid Search Integration

85

Device and Browser Analytics

85

Customer Value Analysis

85

Search Engine Optimization

85

Data Visualization

84

Social Media Analytics

83

Customer Journey Modelling

82

API Framework

81

Vendor Capability Ratings

Average 83

Business Value Created

87

Breadth of Features

85

Ease of Implementation

85

Quality of Features

84

Ease of Data Integration

84

Product Strategy and Rate of Improvement

82

Ease of IT Administration

82

Availability and Quality of Training

82

Ease of Customization

82

Usability and Intuitiveness

81

Vendor Support

77

Google Analytics Reviews

Trisha G.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2023

Best way to unleash the power of raw data

Likeliness to Recommend

9 /10

What differentiates Google Analytics from other similar products?

Google Analytics can understand your business and allows you to choose from a list of option to create a BI Solution which best suits your project requirements and BI Capabilities are also good enough to submit reports to Executives.

What is your favorite aspect of this product?

The best thing is that it is free, and offers unparalleled features compared to any other similar, free platform. Comprehensive learning resources and documentation is available, while the platform is usually error-free.

What do you dislike most about this product?

Because of its complexity, it can be difficult to sort through. When major updates like GA4 happen, the help documentation always lags behind the updates being pushed.

What recommendations would you give to someone considering this product?

Business performance has improved by simply looking at Google Analytics data on which pages are getting more traffic and where the user is dropping off.

Pros

  • Trustworthy
  • Caring
  • Saves Time
  • Respectful

Madhu Shalini R.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2023

Fantastic product!

Likeliness to Recommend

10 /10

What differentiates Google Analytics from other similar products?

Google Analytics will provide each and every analysis very detailed and it will predict the upcoming features of the databases also, which makes it different from other products.

What is your favorite aspect of this product?

Detailed analysis of the Analytical tool is one of my favorite aspects of Google Analytics and also this tool makes the analysis work ease of doing to predict the source of new customer analysis.

What do you dislike most about this product?

There is nothing like dislike about the product as an Analyst, I feel most of my job is fulfilled with this tool itself only predictions about the database I have summarized about the product we sell to the customers, and the reach of the market is also calculated in one place.

What recommendations would you give to someone considering this product?

I will definitely recommend the product to make their life easier about the reach and predictions and the targeted customers, so someone getting this product should definitely go for it and try it, they will like it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Krupali M.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

Unveil the Power of Website Data with GA

Likeliness to Recommend

9 /10

What differentiates Google Analytics from other similar products?

Google Analytics differentiates itself through deep integration with the Google ecosystem and its robust tracking and reporting capabilities.

What is your favorite aspect of this product?

We appreciate Google Analytics for its comprehensive data analysis capabilities and user-friendly interface.

What do you dislike most about this product?

Steep learning curve for beginners, complex implementation for advanced tracking, or limitations in data granularity depending on the user's specific needs.

What recommendations would you give to someone considering this product?

Google Analytics is a must to track your website visitors.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Effective Service

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