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Google Analytics Logo Award Winner Product Badge
Google Analytics Logo Award Winner Product Badge
Google

Google Analytics

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Google Analytics
8.9 /10

What is Google Analytics?

Google Analytics is a platform that collects data from your websites and apps to create reports that provide insights into your business. It is the go-to platform for millions of website and app owners seeking to gain a deeper understanding of their website and app performance. With Google Analytics, you can fine-tune your digital strategy, optimize your campaigns, and take your online presence to new heights, and get a complete understanding of your customers across devices and platforms. Google Analytics gives you the tools, free of charge, to understand the customer journey and improve marketing ROI.

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Awards & Recognition

Google Analytics won the following awards in the Website Analytics category

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Google Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Google Analytics.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

90 Likeliness to Recommend

98 Plan to Renew

1
Since last award

89 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Google Analytics?

2% Negative
4% Neutral
94% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Helps Innovate

Feature Ratings

Average 84

Audience Segmentation

86

Conversion Analysis

86

Audience Demographics

85

Paid Search Integration

85

Device and Browser Analytics

85

Customer Value Analysis

85

Search Engine Optimization

85

Data Visualization

84

Social Media Analytics

83

Customer Journey Modelling

82

API Framework

81

Vendor Capability Ratings

Average 83

Business Value Created

87

Breadth of Features

85

Ease of Implementation

85

Quality of Features

84

Ease of Data Integration

84

Product Strategy and Rate of Improvement

82

Ease of IT Administration

82

Availability and Quality of Training

82

Ease of Customization

82

Usability and Intuitiveness

81

Vendor Support

77

Google Analytics Reviews

Megha M.

  • Role: Consultant
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

Best in class for analytics. Can’t trust any other

Likeliness to Recommend

10 /10

What differentiates Google Analytics from other similar products?

Best features, easy to understand. Very detailed analytics.

What is your favorite aspect of this product?

Detailed analytics

What do you dislike most about this product?

Integration is a little difficult

What recommendations would you give to someone considering this product?

Best option in market, nothing can beat google analytics. Absolutely the best in every terms

Pros

  • Performance Enhancing
  • Effective Service
  • Inspires Innovation
  • Caring

Kashish P.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

Google Analytics- A tool to analyze web traffic

Likeliness to Recommend

10 /10

What differentiates Google Analytics from other similar products?

Google Analytics provides you a way to analyze the web traffic hitting your website. It gives you insights on the traffic coming to your website like the number of visitors visiting the site, the browsers from which the hit is coming, the pages which are being accessed on a large scale, session duration, bounce rate, site being searched from search engine or user coming to site directly. All these and more analysis is provided by Google through this product.

What is your favorite aspect of this product?

Google Analytics provides an excellent dashboard giving all statistics on the website traffic. It is easy to implement. One needs to create an account in Google Analytics for using the service. Google provides you with a script that needs to be embedded in the webpage so that the Google crawlers starts functioning and tracking the web traffic.

What do you dislike most about this product?

The Google Analytics platform is very useful and has no disadvantages. People can track how their website is being used and take business decisions. Google Analytics is a web based service and requires web connectivity for its usage.

What recommendations would you give to someone considering this product?

I would surely recommend others to use Google Analytics

Pros

  • Respectful
  • Fair
  • Helps Innovate
  • Reliable

Marie M.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Great product for technical users

Likeliness to Recommend

10 /10

What differentiates Google Analytics from other similar products?

The most popular online analytics tool is probably Google Analytics, and although being free, it is widely used. This includes straightforward use cases like knowing a user's session count and more complicated use cases like tracking conversion goals for purchases and final revenue targets.

What is your favorite aspect of this product?

When it relates to site data reporting, traffic analysis, and other features, Google Analytics is a treasure. Now, we use Google Analytics to keep track of all of our customized events. And Google's native Looker Studio is used to visualize this data. It offers tools for reporting and visualizing detailed site data.

What do you dislike most about this product?

For those who are unfamiliar with the product, it is exceedingly difficult, and the learning curve gets steeper with each new feature it introduces. It can be difficult to tag particular things, like hitting a button, as that calls for a different Google product.

What recommendations would you give to someone considering this product?

The foundation of all we do and plan turned out to be this program. This not only enables direct integration with tools like Google AdWords and the visibility of ad performance, but it also enables the development of subsequent apps and tactics while taking into account the current website user behavior.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Most Popular Google Analytics Comparisons

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