Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
+1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)

What is Datadog?

Datadog is a monitoring service for hybrid cloud applications, assisting organizations in improving agility, increasing efficiency, and providing end-to-end visibility across the application and organization. Datadog is the essential monitoring platform for cloud applications that brings together data from servers, containers, databases, and third-party services to make your stack entirely observable. These capabilities help DevOps teams avoid downtime, resolve performance issues, and ensure customers are getting the best user experience.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Datadog won the following awards in the Network Monitoring - Enterprise category

Filter By

Datadog Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Datadog.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

2
Since last award

95 Plan to Renew

2
Since last award

84 Satisfaction of Cost Relative to Value

4
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Datadog?

1% Negative
3% Neutral
96% Positive

Pros

  • Respectful
  • Performance Enhancing
  • Trustworthy
  • Inspires Innovation

Feature Ratings

Average 86

Operational Dashboard

89

Network Mapping

89

Traffic Monitoring

88

Network Compliance Management

88

Network Quality of Service

88

Network Performance Management

87

Network Configuration Management

87

Network Analytics

86

Network Environment Monitoring

85

Network Reporting

85

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Quality of Features

86

Breadth of Features

86

Ease of IT Administration

83

Business Value Created

83

Ease of Customization

82

Vendor Support

82

Usability and Intuitiveness

81

Availability and Quality of Training

81

Ease of Data Integration

81

Product Strategy and Rate of Improvement

80

Datadog Reviews

Cerina C.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2026

One Platform; Full-Stack Observability

Likeliness to Recommend

10 /10

What differentiates Datadog from other similar products?

Provision of full stack observability and not just network monitoring since it combines the three observability pillars namely metrics, logs and traces hence covers performance analytics, logs, network traffic, applications, cloud services and infrastructure. Contains a large integration ecosystem making it easy to integrate with the existing Finacial IT infrastructure.

What is your favorite aspect of this product?

It is a SaaS monitoring platform and this reduces infrastructure management overhead for my team Has a strong APM

What do you dislike most about this product?

Has a complex pricing structure that is dependent on APM traces, hosts, network and synthetic monitoring among others all of which make cost management quite challenging

What recommendations would you give to someone considering this product?

For enhanced cost management control log and metrics retention by monitoring only the critical hosts, reducing log retention period, using sampling for traces and filtering all unnecessary logs.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Vikas t.

  • Role: Operations
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2026

Reliable monitoring tool with strong real-time vis

Likeliness to Recommend

10 /10

What differentiates Datadog from other similar products?

Datadog stands out because it brings metrics, logs, and traces together in one platform, which makes troubleshooting much easier. The real-time monitoring and wide range of integrations help in managing complex environments without switching between multiple tools.

What is your favorite aspect of this product?

My favorite aspect is the unified dashboard and real-time alerting. It helps quickly identify issues across applications, servers, and cloud services, which saves time and improves overall system reliability..

What do you dislike most about this product?

One downside is the pricing, which can become expensive as usage grows. Also, the interface can feel a bit overwhelming for new users, and it takes some time to fully understand all features.

What recommendations would you give to someone considering this product?

I would recommend starting with a clear monitoring plan and only enabling necessary features to control costs. Spend time learning dashboards and alerts properly, as that will help you get the most value from the platform.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Information Technology
  • Industry: Finance
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Feb 2026

Fantastic platform that gets most things correct.

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Efficient Service

Most Popular Datadog Comparisons

  • Microsoft Systems Center Operations Manager Logo

    Microsoft Systems Center Operations Manager

    Compare
  • Progress WhatsUp Gold Logo

    Progress WhatsUp Gold

    Compare
  • SolarWinds Network Performance Monitor Logo

    SolarWinds Network Performance Monitor

    Compare
  • Paessler PRTG Logo

    Paessler PRTG

    Compare
  • ManageEngine OpManager Logo

    ManageEngine OpManager

    Compare
  • LogicMonitor Platform Logo

    LogicMonitor Platform

    Compare
Visit our IT’s Moment: A Technology-First Solution for Uncertain Times Resource Center
Over 100 analysts waiting to take your call right now: +1 (703) 340 1171