What is Datadog?
Datadog is a monitoring service for hybrid cloud applications, assisting organizations in improving agility, increasing efficiency, and providing end-to-end visibility across the application and organization. Datadog is the essential monitoring platform for cloud applications that brings together data from servers, containers, databases, and third-party services to make your stack entirely observable. These capabilities help DevOps teams avoid downtime, resolve performance issues, and ensure customers are getting the best user experience.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
2
Since last award
95 Plan to Renew
2
Since last award
84 Satisfaction of Cost Relative to Value
4
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Datadog?
Pros
- Respectful
- Performance Enhancing
- Trustworthy
- Inspires Innovation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Operational Dashboard
Network Mapping
Traffic Monitoring
Network Compliance Management
Network Quality of Service
Network Performance Management
Network Configuration Management
Network Analytics
Network Environment Monitoring
Network Reporting
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Breadth of Features
Ease of IT Administration
Business Value Created
Ease of Customization
Vendor Support
Usability and Intuitiveness
Availability and Quality of Training
Ease of Data Integration
Product Strategy and Rate of Improvement
Also Featured in...
Application Performance & Observability-Enterprise
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Systems Management
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IoT Management
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AIOps
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Datadog Reviews
Cerina C.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted Mar 2026
One Platform; Full-Stack Observability
Likeliness to Recommend
What differentiates Datadog from other similar products?
Provision of full stack observability and not just network monitoring since it combines the three observability pillars namely metrics, logs and traces hence covers performance analytics, logs, network traffic, applications, cloud services and infrastructure. Contains a large integration ecosystem making it easy to integrate with the existing Finacial IT infrastructure.
What is your favorite aspect of this product?
It is a SaaS monitoring platform and this reduces infrastructure management overhead for my team Has a strong APM
What do you dislike most about this product?
Has a complex pricing structure that is dependent on APM traces, hosts, network and synthetic monitoring among others all of which make cost management quite challenging
What recommendations would you give to someone considering this product?
For enhanced cost management control log and metrics retention by monitoring only the critical hosts, reducing log retention period, using sampling for traces and filtering all unnecessary logs.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Vikas t.
- Role: Operations
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2026
Reliable monitoring tool with strong real-time vis
Likeliness to Recommend
What differentiates Datadog from other similar products?
Datadog stands out because it brings metrics, logs, and traces together in one platform, which makes troubleshooting much easier. The real-time monitoring and wide range of integrations help in managing complex environments without switching between multiple tools.
What is your favorite aspect of this product?
My favorite aspect is the unified dashboard and real-time alerting. It helps quickly identify issues across applications, servers, and cloud services, which saves time and improves overall system reliability..
What do you dislike most about this product?
One downside is the pricing, which can become expensive as usage grows. Also, the interface can feel a bit overwhelming for new users, and it takes some time to fully understand all features.
What recommendations would you give to someone considering this product?
I would recommend starting with a clear monitoring plan and only enabling necessary features to control costs. Spend time learning dashboards and alerts properly, as that will help you get the most value from the platform.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
- Role: Information Technology
- Industry: Finance
- Involvement: IT Leader or Manager
Submitted Feb 2026
Fantastic platform that gets most things correct.
Likeliness to Recommend
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Efficient Service